5 Steps to Assertiveness: How to Communicate with Confidence and Get What You Want
Language: English
Published by Althea Press, 2018
- Softcover
- Used

Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
AbeBooks seller since March 24, 2009
Condition: Used - As new
£ 5.61
Quantity: 1 available
Add to basketItem description from seller
Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Seller Inventory # G1939754623I2N00
- Title
- 5 Steps to Assertiveness: How to Communicate with Confidence and Get What You Want
- Author
- Smith, S. Renee
- Publisher
- Althea Press
- Publication year
- 2018
- Condition
- As New
- Dust jacket
- No Jacket
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1939754623
- ISBN 13
- 9781939754622
- Item weight
- 0.85 pounds
5 Steps to Assertiveness is the modern how-to guide to communicate with assertiveness and build stronger relationships in today's world.
Assertiveness goes beyond standing up for yourself. Assertiveness is saying what you want in a way that makes others want to listen. This philosophy is at the heart of the self-development method created by nationally recognized self-esteem and communication expert S. Renee Smith.
In 5 Steps to Assertiveness, the nationally recognized self-esteem and communication expert distills what she's learned and taught about assertiveness over the past 20 years into 5 easy-to-follow steps. Built on her successful engagement with hundreds of organizations and individual clients, S. Renee has curated this actionable 5-step how-to guide that will help you see the value of what you have to say-- and gain the confidence to say it.
5 Steps to Assertiveness is the most current guide to persuasive communication, and includes:
- A 5-step assertiveness action plan to help you understand your communication style and identify changes you can make that will lead to greater assertiveness
- An overview of the 4 different communication styles and the benefits and challenges of changing yours
- Practical exercises and examples that lead to real-world assertiveness in personal and professional situations
When you communicate with assertiveness, you control where you go, how far you go, and the shape you're in when you get there. With 5 Steps to Assertiveness, the power is in your hands.
"Synopsis" may belong to another edition of this title.
About the Author
S. Renee Smith is a renowned self-esteem and branding expert, life and business coach, and resource to the media. She has worked with over 100 clients in nine different industries and is sought after for her ability to shatter old beliefs and mental constructs--closing the gaps in the minds of audiences regarding how they see themselves, their careers, and their abilities to achieve success.
With more than 20 years of experience in communications, she has served as a television talk show host, producer, and spokesperson (United Paramount Network-Philadelphia), director of public relations at an academic institution, a corporate marketing representative, and a manager. Her insights have been featured in Entrepreneur, Shape, Marketing Daily, Workwise, and other magazines, and she has made countless radio and television appearances.
S. Renee is the author of three popular books: There Is More Inside, The Bridge to Your Brand: Likability, Marketability, Credibility, and Our Hearts Wonder: Prayers to Heal Your Heart and Calm Your Soul. She is also the co-author of Self-Esteem for Dummies, which was written for the world's bestselling reference brand series, For Dummies."About the title" may belong to another edition of this title.
ThriftBooks-Atlanta
AUSTELL, GA, U.S.A.
AbeBooks seller since March 24, 2009
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 4 to 8 business days |
|---|---|---|
| First item | £ 0.00 | £ 0.00 |
Payment methods
Store description
ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.…
Seller's business information
Thrift Books Global, LLC
18300 Cascade Ave S, Ste 150
Seattle, WA U.S.A. 98188
Terms of sale
We guarantee the condition of every book as it's described
on the Abebooks website. If you're dissatisfied with your
purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30
days of the estimated delivery date. If you've changed your
mind about a book that you've ordered, please use the "Ask
bookseller a question link to contact us" and we'll respond
as soon as possible.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to ThriftBooks-Atlanta, Dallas, Texas, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
All domestic Standard and Expedited shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.
2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.
International shipments are tendered to the local postal service in the destination country for final delivery – we do not use courier services for international deliveries.