A Step-by-Step Guide to Implementing Quality Management Systems in Education
Language: English
Published by Springer Nature Switzerland AG Okt 2026, 2026
- Hardcover
- New
Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, GermanyBuchWeltWeit Ludwig Meier e.K.
AbeBooks seller since January 11, 2012
Condition: New
£ 82.94
Quantity: 2 available
Add to basketItem description from seller
This item is printed on demand - it takes 3-4 days longer - Neuware -This hands-on book provides educational organizations with practical guidance in the establishment, certification, and sustained management system in accordance with the requirements of DIN ISO 21001:2025. Each chapter of this book describes the relevant requirements of the standard. This includes contextual background information, actionable recommendations, and insights on how to apply the standard's text effectively. Valuable insights are offered on potential indicators to assess the capability of various processes within educational organizations. Every section comprises meticulously compiled lists of essential documented process and procedure descriptions, along with clear expectations regarding the evidence required for audit purposes. In addition, each section features a catalog of potential audit questions that serve as valuable tools for both internal and external audits conducted by educational organizations. Furthermore, the documentation is enriched with informative digressions that delve deeper into specific topics, providing a more thorough understanding of key areas. Invaluable to educational institutions are the audit questions provided at the conclusion of each standard section, drawn from the authors' extensive audit experience. The book is specifically useful for professionals who are working for educational organizations or are interested in the DIN ISO 21001:2025 standard. 274 pp. Englisch.…
Seller Inventory # 9783032261250
- Title
- A Step-by-Step Guide to Implementing Quality Management Systems in Education
- Author
- Klaus-Michael Steig
- Publisher
- Springer Nature Switzerland AG Okt 2026
- Publication year
- 2026
- Condition
- Neu
- Binding
- Buch
- Language
- English
- ISBN 10
- 3032261252
- ISBN 13
- 9783032261250
- Item weight
- 604 grams
- Dimensions
- 241x160x22 mm
This hands-on book provides educational organizations with practical guidance in the establishment, certification, and sustained management system in accordance with the requirements of DIN ISO 21001:2025. Each chapter of this book describes the relevant requirements of the standard. This includes contextual background information, actionable recommendations, and insights on how to apply the standard's text effectively. Valuable insights are offered on potential indicators to assess the capability of various processes within educational organizations. Every section comprises meticulously compiled lists of essential documented process and procedure descriptions, along with clear expectations regarding the evidence required for audit purposes. In addition, each section features a catalog of potential audit questions that serve as valuable tools for both internal and external audits conducted by educational organizations. Furthermore, the documentation is enriched with informative digressions that delve deeper into specific topics, providing a more thorough understanding of key areas. Invaluable to educational institutions are the audit questions provided at the conclusion of each standard section, drawn from the authors' extensive audit experience. The book is specifically useful for professionals who are working for educational organizations or are interested in the DIN ISO 21001:2025 standard.
"Synopsis" may belong to another edition of this title.
About the Author
Dr. Marie-Luise Stoll-Steffan is the lead auditor and consultant for management standards (ISO 9001:2015, ISO 29993:2018 and ISO 21001:2018). Since 2014, she has been managing Life School GmbH, a consulting company for educational institutions and the development of integrated management systems in operational practice. She is a member of the National Working Committee of DIN NA 159-06-01 AA Education Services, the Technical Committee ISO/TC 232 Education and Learning Services and ISO/CASCO/TC232 JWG58 Requirements for bodies providing audit and certification of management systems of educational organisations. She has many years of experience in higher education planning in the German state of Hesse, and as Deputy Managing Director of the Frankfurt Chamber of Industry and Commerce, she was responsible for vocational training and continuing education. Until 2013, she founded and managed two international education organisations in Frankfurt and Lausanne.
Klaus-Michael Steig is an independent consultant, trainer and founder of the management consultancy STG Beratende Ingenieure in Schotten/Hessen. He advises companies in the field of process, project and quality management, in the establishment of quality management systems and the implementation of audits according to ISO 9001:2015, ISO 27001:2017, ISO 29993:2018 and ISO 21001-2018. For many years, he has audited institutions in the education industry, among others, on behalf of various certification companies. He worked for more than ten years as Vice President Quality for quality development in the Dachverband der Weiterbildungsorganisationen e.V. on a voluntary basis and is a member of the DIN working committee NA 159-06-01 AA Educational Services as well as the Technical Committee ISO/TC 232 Education and learning services.
"About the title" may belong to another edition of this title.
BuchWeltWeit Ludwig Meier e.K.
Bergisch Gladbach, Germany
AbeBooks seller since January 11, 2012
Shipping rates from Germany to U.S.A.
| Item | 5 to 15 business days | 5 to 15 business days |
|---|---|---|
| First item | £ 19.23 | £ 19.23 |
Payment methods
- Bank Wire Transfer
- Check
- Paypal
Seller's business information
BuchWeltWeit Ludwig Meier e.K.
Germany
Terms of sale
BuchWeltWeit Inh. Ludwig Meier e.K.
Inhaber: Ludwig Meier
De-Gasperi-Str. 8
51469 Bergisch Gladbach
Deutschland
Tel.: +49(0)22028659300
Fax: +49(0)22028659301
E-Mail: info@buchweltweit.de
Registergericht: Amtsgericht Köln
Registernummer: HRA 28253
Umsatzsteuer-Identifikationsnummer: DE815259907
Wir sind zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle weder verpflichtet noch bereit.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Der Versand ins Ausland findet IMMER mit DHL statt. Auch nach Österreich verschicken wir nur mit DHL! Daher Standardversand == Luftpost!