Stagefright: Letting It Work for You

Terms of Sale:

Please order through the Abebooks checkout. We only take orders through Abebooks - We don't take direct orders by email or phone but will respond promptly to email queries prior to ordering. Feel free to ask any question about condition, shipping costs etc. for your peace of mind. Additional photos can alse be provided on request.

Orders can be cancelled at any time prior to dispatch. If you wish to return an order you are welcome to do so if you let us know any time up to 30 days after the expected date of receipt. A full refund will be provided as soon as the order is received by us. If there is any problem with an order - including late receipt, condition not as expected or anything else - please contact us by email and we will do our very best to rectify the problem. We abide by all statutory requirements but seek to go further to proivde customer satisfaction whenever possible.

As a seller on abebooks we adhere to the terms explained at http://www.abebooks.co.uk/docs/HelpCentral/buyerIndex.shtml - if you require further assistance please email us at pauldear@ntlworld.com

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to PKRD, Cardiff, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

All orders will normally be shipped within 1 working day of being ordered. Books are normally shipped in padded envelopes, securely sealed. Additional packaging is used for very heavy or delicate items, or on request. Additional shipping fees may apply to items heavier than 2kg. All orders are guaranteed. Please contact us by email if there is any problem such as delay or damage in transit. Please provide photographic evidence of damage if possible.

Customer information is stored securely and used only for the purpose of fulfilling orders. Information provided by customers will not be provided to third parties for any other purpose. We will not contact customers with promotional offers or for any other reason, other than to respond to queries or to notify you about issues specifically relating to an order you have placed.