Speaking Frankly About Customer Relationship Management : Why Customer Relationship Management Is Still Alive and Vital to Your Company's Customer Strategy
Language: English
Published by CRG Press, 2015
Series: Book 2 of 3 - Speaking Frankly Strategy & Technology Series
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 26.89
Quantity: 1 available
Add to basketItem description from seller
nach der Bestellung gedruckt Neuware - Printed after ordering - Foreward by Dr. Dan Dana (Conflict Resolution)& John Marchica (The Accountable Organization)Speaking Frankly About Customer Relationship Management is a comprehensive guide to the strategic and technological elements of building and maintaining solid customer relationships. Author JC Quintana provides practical advice and real-world examples to help readers develop effective strategies for managing customer relationships. Through clear and concise explanations of customer-focused strategy and technology enablement, readers will learn how to create a culture of customer-company equity that fosters value co-creation and drives business success.JC addresses the challenges of managing customer relationships in the digital age, offering insights into the use of technology to enhance customer experiences. Whether you're a business owner, manager, customer service representative, or seller, Speaking Frankly About Customer Relationship Management is essential for anyone looking to improve their customer relationship management skills.…
Seller Inventory # 9780988914513
- Title
- Speaking Frankly About Customer Relationship Management : Why Customer Relationship Management Is Still Alive and Vital to Your Company's Customer Strategy
- Author
- Jc Quintana
- Publisher
- CRG Press
- Publication year
- 2015
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 0988914514
- ISBN 13
- 9780988914513
- Item weight
- 333 grams
- Dimensions
- 216x140x14 mm
- Series
- Book 2 of 3: Speaking Frankly Strategy & Technology Series
"Synopsis" may belong to another edition of this title.
Shipping rates from Germany to U.S.A.
| Item | 7 to 10 business days | 5 to 7 business days |
|---|---|---|
| First item | £ 29.89 | £ 38.43 |
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