The Software Asset Management (SAM) practitioner's guide is designed to provide the IT professional with the required information to undertake a SAM maturity assessment against the International Standard (ISO/IEC 19770-1:2012) for Software Asset Management. This maturity assessment approach is based on the Australian Software Asset Management Association's (ASAMA) SAM Maturity Assessment model. This model was developed by experienced SAM practitioners and is the only comprehensive and insightful model available in the market today. The practitioners guide walks you through, step by step, to complete your SAM maturity assessment. It provides extensive information on all the processes across the four tiers of the ISO standard. If you are just starting in a SAM role, are an experienced SAM professional or someone who has an interest in the management of software, the Software Asset Management practitioner's guide will be a valuable resource in developing, improving and maintaining your organisations Software Asset Management capability.

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