Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology (Bpm and Workflow Handbook Series)
Swenson, Keith D; Palmer, Nathaniel; Kemsley, Sandy; Harrison-Broninski, Keith; Pucher, Max; Das, Manoj
Language: English
Published by CreateSpace Independent Publishing Platform, 2011
- Softcover
- New
Seller: California Books, Miami, FL, U.S.A.California Books
AbeBooks seller since October 27, 2023
Condition: New
£ 12.42
Quantity: Over 20 available
Add to basketItem description from seller
Print on Demand.
Seller Inventory # I-9781461146308
- Title
- Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology (Bpm and Workflow Handbook Series)
- Author
- Swenson, Keith D; Palmer, Nathaniel; Kemsley, Sandy; Harrison-Broninski, Keith; Pucher, Max; Das, Manoj
- Publisher
- CreateSpace Independent Publishing Platform
- Publication year
- 2011
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1461146305
- ISBN 13
- 9781461146308
Yet it has been the recent explosion of social computing and accompanying success of social production, from Linux to Wikipedia, and Facebook to Twitter, which have had the most dramatic impact on collaboration in business environments.
Today we see the transformation of both the look and feel of BPM technologies along the lines of social media, as well as the increasing adoption of social tools and techniques democratizing process development and design. It is along these two trend lines; the evolution of system interfaces and the increased engagement of stakeholders in process improvement, that Social BPM has taken shape.
Table of Contents
The Quantum Organization: How Social Technology will Displace the Newto-nian view
The Role of Trust and Reputation in Social BPM
Change Management Processes
How to Link BPM Governance and Social Collaboration through an Adaptive Paradigm
Leveraging Social BPM for Enterprise Transformation
BPM, Social Technology, Collaboration and the Workplace of the Future
A Model-Driven Approach to Social BPM Applications
How Social Technologies Enhance the BPM Experience for all Partici-pants
Voice of the Network Through Social BPM
Evidence-Based Service; Listening to Customers to Improve Customer-Service Processes
Taking Channel and Distribution Management Social and Contextual
Social Technology Makes the World a Better Place: Pro Bono BPM
Dynamic Clinical Pathways Adaptive Case Management for Medical Profes-sionals
A Case Study of BPM in a Kaizen Environment
Next Generation Social Media: Alignment of Business Processes & Social In-telligence
Next Generation BPM Suites: Social and Collaborative
Directories and Appendices include Glossary of Social BPM Terms
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
California Books
Miami, FL, U.S.A.
AbeBooks seller since October 27, 2023
Shipping rates within U.S.A.
| Item | 3 to 7 business days | 2 to 5 business days |
|---|---|---|
| First item | £ 0.00 | £ 9.05 |
Payment methods
Store description
We have 20 years experience selling books worldwide! Friendly customer support. Your satisfaction guaranteed!
Specialty
All authorized categoriesSeller's business information
Miramar International Services LLC
FL, U.S.A.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to California Books, Fort Wayne, Indiana, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.