Smart Service Systems, Operations Management, and Analytics

Language: English

Published by Springer International Publishing Nov 2019, 2019

3030309665 / 9783030309664

Series: Book 72 of 111 - Springer Proceedings in Business and Economics

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Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, GermanyBuchWeltWeit Ludwig Meier e.K.

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This item is printed on demand - it takes 3-4 days longer - Neuware -This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smart service systems, operations management and analytics and their impact in complex service systems. The papers included in this volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users' both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions.The papers in this volume present methods to approach such technical challenges in service science and are based on top papers from the 2019 INFORMS International Conference on Service Science. 412 pp. Englisch.…

Seller Inventory # 9783030309664

Title
Smart Service Systems, Operations Management, and Analytics
Author
Hui Yang
Publisher
Springer International Publishing Nov 2019
Publication year
2019
Condition
Neu
Binding
Buch
Language
English
ISBN 10
3030309665
ISBN 13
9783030309664
Item weight
781 grams
Dimensions
241x160x28 mm
Series
Book 72 of 111: Springer Proceedings in Business and Economics

BuchWeltWeit Ludwig Meier e.K.

Bergisch Gladbach, Germany

5-star seller

AbeBooks seller since January 11, 2012

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