Service client et satisfaction client (Paperback)
Language: French
Published by Editions Notre Savoir, 2025
- Softcover
- New
Seller: CitiRetail, Stevenage, United KingdomCitiRetail
AbeBooks seller since June 29, 2022
Condition: New
£ 39.99
Quantity: 1 available
Add to basketItem description from seller
Paperback. Le service client est le moteur qui permet aux organisations d'atteindre les marges beneficiaires qu'elles visent, a condition d'etre bien gere. Cet ouvrage revele donc les realites pratiques des resultats qui peuvent etre obtenus en se concentrant sur les dimensions appropriees du service client afin d'atteindre le niveau de satisfaction requis des clients. Meme si les entreprises mettent en oeuvre des strategies marketing expansives et vigoureuses, un impact plus important peut etre obtenu si les clients parlent le meme langage que l'equipe marketing. Cet ouvrage est donc une lecture recommandee pour les organisations qui souhaitent comprendre les subtilites de la satisfaction des clients, car il revele les conclusions concernant la relation entre le service a la clientele et la satisfaction des clients en prenant comme etude de cas la CRDB BANK Kikitonyama. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. …
Seller Inventory # 9786209358982
- Title
- Service client et satisfaction client (Paperback)
- Author
- Erone Daniel Okiror
- Publisher
- Editions Notre Savoir
- Publication year
- 2025
- Condition
- new
- Binding
- Paperback
- Language
- French
- ISBN 10
- 6209358985
- ISBN 13
- 9786209358982
"Synopsis" may belong to another edition of this title.
CitiRetail
Stevenage, United Kingdom
AbeBooks seller since June 29, 2022
Shipping rates from United Kingdom to U.S.A.
| Item | 7 to 14 business days | 7 to 60 business days |
|---|---|---|
| First item | £ 37.00 | £ 37.00 |
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ABC BOOKS LIMITED
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London, United Kingdom WC1N 2EB
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