Service Science, Management and Engineering
Language: English
Published by Springer, 2008
- Softcover
- Used

Condition: Used - Good
£ 18.26
Quantity: 1 available
Add to basketItem description from seller
: Este libro explora la ciencia de servicios, la gestión y la ingeniería, centrándose en la educación para el siglo XXI. Recopila trabajos presentados en la conferencia de 2006 organizada por IBM, abordando las necesidades educativas y los programas en este campo desde perspectivas internacionales que incluyen gestión, negocios, ciencias sociales, informática e ingeniería. El libro proporciona una comprensión de cómo integrar disciplinas para obtener soluciones globalmente efectivas en la economía de servicios en expansión. EAN: 9780387765778 Tipo: Libros Categoría: Tecnología|Negocios y Economía Título: Service Science, Management and Engineering Autor: Bill Hefley| Wendy Murphy Editorial: Springer Idioma: en Páginas: 384 Formato: tapa dura.
Seller Inventory # Happ-2026-08-12-0f0091d9
- Title
- Service Science, Management and Engineering
- Author
- Bill Hefley; Wendy Murphy
- Publisher
- Springer
- Publication year
- 2008
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0387765778
- ISBN 13
- 9780387765778
Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business and technical issues in a service business environment. Because services depend critically on people working together and with technology to provide value for others, these new skills include the ability to integrate across traditional disciplinary areas to obtain globally effective solutions. Service Science, Management and Engineering (SSME) is one such approach to properly focusing education and research on services, and to preparing tomorrow’s graduates to work in an expanding services economy.
Papers in this volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering ― Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering.
"Synopsis" may belong to another edition of this title.
From the Back Cover
Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business and technical issues in a service business environment. Because services depend critically on people working together and with technology to provide value for others, these new skills include the ability to integrate across traditional disciplinary areas to obtain globally effective solutions. Service Science, Management and Engineering (SSME) is one such approach to properly focusing education and research on services, and to preparing tomorrow’s graduates to work in an expanding services economy.
Papers in this volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering ― Education for the 21st Century, designed to discuss the current status and foster the development and advancement of SSME. Contributions explore the ways SSME has been introduced into curricula, services research that is underway or is planned, and recommended actions for academia and governments to establish SSME as its own discipline. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering.
Advanced level computer science researchers and management professionals will benefit from the unique insight into the evolving field of SSME provided by this volume, and will derive an understanding of education needs and program offerings in SSME.
"About the title" may belong to another edition of this title.
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