Service Operations Management Improving

Robert Johnston

ISBN 10: 0273740482 / ISBN 13: 9780273740483

Published by Pearson Education Limited, 2012

About this Item

Staat: Zeer goed. Titel: Service Operations Management Improving. Editie: 4. Jaar van uitgave: 2012. Taal: Engels. Lichte gebruik-/opslagsporen. Hoekje(s) licht gebogen.

Seller Inventory # 188498

Bibliographic Details

• Title: Service Operations Management Improving
• Publisher: Pearson Education Limited
• Publication Date: 2012
• Language: English
• ISBN 10: 0273740482
• ISBN 13: 9780273740483
• Binding: Paperback
• Edition: 4th Edition
• Condition: Good

About this title

Synopsis

This fully-updated international market-leading book provides a comprehensive and balanced introduction to service operations management.

About the Author

Robert  Johnston is Professor of Operations Management at Warwick Business School. 

 

Graham Clarkis Senior Lecturer in Operations Management at Cranfield School of Management and Director of the Executive MBA Programme. 

 

Michael Shulver is a Senior Teaching Fellow in the Operations Management Group at Warwick Business School where he is the Academic Director of the School’s BSc in Management.