Service-Dominant Logic

Language: English

Published by Cambridge University Press, GB, 2014

0521195675 / 9780521195676

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In 2004, Robert F. Lusch and Stephen L. Vargo published their groundbreaking article on the evolution of marketing theory and practice toward 'service-dominant (S-D) logic', describing the shift from a product-centred view of markets to a service-led model. Now, in this keenly anticipated book, the authors present a thorough primer on the principles and applications of S-D logic. They describe a clear alternative to the dominant worldview of the heavily planned, production-oriented, profit-maximizing firm, presenting a coherent, organizing framework based on ten foundational premises. The foundational premises of S-D logic have much wider implications beyond marketing for the future of the firm, transcending different industries and contexts, and will provide readers with a deeper sense of why the exchange of service is the fundamental basis of all social and economic exchange. This accessible book will appeal to students, as well as to researchers and practitioners.

Seller Inventory # LU-9780521195676

Title
Service-Dominant Logic
Author
Robert F. Lusch, Stephen L. Vargo
Publisher
Cambridge University Press, GB
Publication year
2014
Condition
New
Binding
Hardback
Language
English
ISBN 10
0521195675
ISBN 13
9780521195676
Item weight
620 grams

Rarewaves.com USA

London, London, United Kingdom

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