Selected Letters of Gustav Mahler:

Payment options include credit card, check, money order, bank transfer of funds, and PayPal. *Customers who choose to pay by a Visa, Mastercard, American Express, or JCB credit card should conclude an on-line transaction with abebooks. *Customers who choose to pay by a Discover credit card should place an order with abebooks; Andover Books and Antiquities will process the transaction. *Customers who choose to pay by check or money order should place an order with abebooks, and then send payment in the mail to Andover Books and Antiquities. Please note that upon receipt of a personal check, Andover Books and Antiquities will ship the order within ten business days for Massachusetts banks. *Customers who choose to pay by PayPal should contact Andover Books and Antiquities. Please note that PayPal is not accepted for international orders. *Customers who choose to pay by bank transfer of funds should place an order with abebooks; Andover Books and Antiquities will forward instructions for a secure transfer. ***** All books may be returned within thirty (30) days of receipt, provided that they are in the same condition as at the time of sale. The cost of a return shipment is at the customer's expense. ***** NOTE. For the remainder of the calendar year 2020, the following holidays exclude business: Veterans Day (November 11), Thanksgiving Day (November 26), Human Rights Day (December 10), and Christmas Day (December 25). *** Our contact information is as follows: Jeffrey Paul Orrell, Basileia Books, 373 Salem Street, Andover, Massachusetts 01810 UNITED STATES OF AMERICA 978 475 7928 BasileiaBooks@hotmail.com

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Andover Books and Antiquities, Andover, Massachusetts, U.S.A., +1 978 886 2311, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

The Shipping Rates and Speeds that appear with the book records are approximations. Factors such as the size and weight of the book, as well as the country of destination, may necessitate an adjustment to the cost of delivery. The policy of Basileia Books is that the customer pays for the actual cost of postage. The accounting system at abebooks necessitates a surcharge of approximately 13.5 percent above the actual costs. We will continue to offer customers the most desirable and cost-efficient means of delivery, despite the ever-rising prices. Basileia Books ships orders to customers through the United States Postal Service. Other shipping outlets are available upon special request. Among the options are DHL, Federal Express, and the United Parcel Service (UPS). For postage withing the USA, Basileia Books includes the charge for Signature Confirmation in the postage price with each book order. Customers who seek an exception to this policy must do so before finalizing a purchase from Basileia Books. Under no circumstances will Basileia Books be held liable for non-delivery of items that have been received by the Postal Service. Customers who want to insure an item in transit should make a request as part of the book order. In most cases, insurance will necessitate a modest increase in the price of postage. For delivery to destinations outside the USA, the standard method of delivery is First-Class Mail International at the United States Postal Service. International customers should be aware that although this is a reliable method, it does not provide insurance or tracking. In a small number of cases, the book may be delayed in delivery for several weeks or even a few months. International customers who prefer the security of insurance and/or tracking should indicate their preference at the time of placing an order, and Basileia Books will indicate the increased price for postage.