In this age of sophisticated communications technology how can interpersonal communications be suffering? Simply, few people take the time (or even feel they have the need) to learn the skills of effective one-on-one communications. This book emphasizes a systematic approach to interpersonal contact because its authors know from their other work presenting, leading, marketing that systematizing the approach to any activity will help individuals excel at it. Secrets of Face-to-Face Communication will appeal to those who truly want to improve the skills that lead to better understanding.

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