Scroll Saw Holiday Patterns

Returns
JC Books accept returns, when initiated within 30 days of the estimated delivery date, for all reasons under AbeBooks' Return Policy. Refund amounts are based on the return reason. If the return reason cannot be determined, the minimum required refund amount is equal to the item price. Charging a restocking fee for any return is strictly prohibited.

Definitions of Return Reasons and Corresponding Reimbursement Amounts:

'Buyer Does Not Want Item' Orders Placed on AbeBooks.com:

The seller is not required to accept a return for this reason and may choose to cancel the return request.
The return is considered to be accepted unless cancelled by the seller within two business days.
If a return is cancelled more than two business days after it was initiated, AbeBooks will re-initiate the return on behalf of the buyer.
The buyer is refunded the item price only.
'Buyer Does Not Want Item' Orders Placed on AbeBooks.co.uk, AbeBooks.de, AbeBooks.fr, AbeBooks.it, ZVAB.com, or IberLibro.com:

Sellers are required to accept all returns, including those for 'Buyer does not want item', for orders placed on these domains.
The buyer is refunded the item price plus original shipping.
'Item Did Not Arrive':

Buyers can initiate a refund for 'Item did not arrive' within 30 days after an order's estimated delivery date.
Sellers are responsible for the item until it is received by the buyer. Only signature delivery confirmation will protect a seller against claims of non-delivery.
The buyer is refunded the item price plus original shipping.
'Item Was Damaged':

Item was damaged in transit.
The buyer is refunded the item price, original shipping, plus return shipping equal to the original shipping or the equivalent to the standard shipping on free shipping orders.
'Item Not as Described':

The buyer claims the item they received does not match the description on AbeBooks.
Sellers must accept all Item Not as Described returns. However:
If the seller disagrees, the buyer is refunded the item price, plus original shipping, but not return shipping.
If the seller agrees, the buyer is refunded the item price, original shipping, plus return shipping equal to the original shipping or the equivalent to the standard shipping on free shipping orders.
'Incorrect Item Delivered':

The item sent to the buyer was not the item the buyer ordered.
The buyer is refunded the item price, original shipping, plus return shipping equal to the original shipping or the equivalent to the standard shipping on free shipping orders.
'Order Accepted in Error':

After processing an order, the seller finds the order cannot be fulfilled, i.e. the item’s condition is not as described on AbeBooks, or the item was previously sold.
The buyer is refunded the item price plus original shipping.
'Buyer Cancelled Before Shipping':

The buyer requests cancellation of the order after it has been processed but prior to shipping.
The buyer is refunded the item price plus original shipping.
'Partial Refund':

The buyer and seller have agreed to a partial refund amount. The buyer is refunded only the amount specified.
Sellers are not refunded commission or payment service fees on partial refunds.
Sellers cannot issue a partial refund that is greater than 75% of the total order value.
All returns, regardless of payment method, are subject to the return policies as outlined above, and must be processed via the AbeBooks online system. Failure to process a refund for a returned item is strictly prohibited. All refunds must be issued via the same payment method originally used to pay for the order.

Sellers are also required to provide a refund in cases where an item is unclaimed, returned due to an incomplete address, returned to sender, or similar reason. Any seller found to have received returns for which no refund has been issued, and/or no resolution attempt made, is subject to suspension or termination of selling privileges.

Reporting a Missing Shipment:

When a return has been initiated by the buyer, it is the responsibility of the seller to report a missing shipment online if they don’t receive the item back within 28 days of initiation for domestic orders, or 77 days for international orders.

The timeline for reporting a Missing Shipment is as follows:

14 days after the return is initiated, the [Notify AbeBooks of Missing Shipment] button is available in the seller's Return screen.
At 21 days the seller will receive an e-mail reminder of the outstanding return.
For domestic orders, at 28 days the return will automatically complete if not already completed by the seller and if no missing shipment has been reported.
For international orders, at 77 days the return will automatically complete if not already completed by the seller and if no missing shipment has been reported.
When a missing shipment is reported, AbeBooks Customer Support will contact the buyer to ask for tracking information. If tracking information is not provided, the return is cancelled. We recommend that sellers wait at least 21 days before notifying AbeBooks of a missing shipment in order to allow the book adequate time to arrive.

Return Dispute Resolution:

All return disputes are to be handled between the seller and buyer. Returns should be processed online once a resolution is reached. AbeBooks does not participate in dispute negotiations, but sellers must act in accordance with all AbeBooks policies, guidelines, and the Seller Agreement, or risk termination of selling privileges from the AbeBooks websites.

Credit Card Chargebacks:

Any chargeback received where payment has been accepted by our external payment service provider may be debited against a seller’s account by our external payment service provider. A chargeback is a reversal of funds on a Credit Card by the credit card issuing bank. Chargebacks occur when a cardholder contacts their bank to initiate a return of the funds paid for an order.

AbeBooks will always attempt to contact a seller prior to applying a chargeback to their account. In some cases, this investigation provides the details required (such as shipping information) to cause the chargeback to be refuted with the buyer’s payment card company and avoids having the chargeback passed on to the seller.

AbeBooks will not cause a seller's account to be debited when a chargeback is the result of actual fraud. AbeBooks fraud protection applies only to credit card transactions processed by our external payment service provider and is based on the information received in the AbeBooks Checkout process.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to J C ( Antiquarian) Books, Saham Toney, Norfolk, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

We regret that at present we can only ship within UK.
Books are packed in corigated cardboard. Insurance is not included for books under £50. Drop Shipping

Drop shipping, or allowing a third party to fulfill orders to customers, is generally acceptable as long as the following conditions are met:

Sellers must accept and process customer returns
Sellers must not re-list another AbeBooks’ sellers inventory for sale on AbeBooks
Shipment Tracking

Providing tracking details for all orders is highly recommended, and in some cases AbeBooks may require a seller to use tracking for their shipments. When tracking information is unavailable, AbeBooks may temporarily suspend sellers' listings while we request proof of shipment for quality assurance purposes.

AbeBooks may immediately suspend or terminate the selling privileges of any seller required to ship with tracking who stops supplying tracking information for orders placed with them.

Sellers may not use or disclose customer information for any purpose other than fulfilling an order to which the information, i.e. name, email, address, relates. All sellers should be familiar with the Privacy Policy and applicable Agreement.

Prices do not include postage and packing which will be charged at cost above the standard 1kg weight.
Books over £50 must be signed for on delivery and are insured.
J C Books will e-mail you confirming your order and inform you of the total cost. We accept Cheques and the following cards: Mastercard, Visa, and PayPal.

We will only use customer information for the purpose of fulfilling orders and will not store information ,or pass on details to third parties. We will comply will all applicable Laws regarding personal information and will not allow unsolicited communications.