How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

Griffin, Jack

ISBN 10: 0735204470 / ISBN 13: 9780735204478

Published by Prentice Hall Press (edition 1), 2010

About this Item

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Seller Inventory # 0735204470-11-1

Bibliographic Details

• Title: How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence
• Publisher: Prentice Hall Press (edition 1)
• Publication Date: 2010
• Language: English
• ISBN 10: 0735204470
• ISBN 13: 9780735204478
• Binding: Paperback
• Edition: 1.
• Condition: Good

About this title

Synopsis

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. <p/> From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: <p/> ?Building leadership vocabulary <p/> ?Establishing ground rules <p/> ?Projecting credibility <p/> ?Avoiding day-one mistakes <p/> ?Handling crises and criticism <p/> ?Motivating and inspiring <p/> ?Making meetings work

About the Author

Jack Griffin is the author of How to Say It at Work and How to Say It for First-Time Managers. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.