Sap Enterprise Support: Asap to Run Sap

Gerhard Oswald; Uwe Hommel

ISBN 10: 1592293026 / ISBN 13: 9781592293025

Published by Sap Pr America, 2009

May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1592293026I4N00

Synopsis:

With its new support offering, SAP promises reliable operations of complex system landscapes, longterm investment protection, and a constant ability to innovate. But what exactly does this mean? What is the benefit of SAP Enterprise Support in daily SAP operations, and how does SAP support you in bringing your business processes to the next level? You ll find the answers to these questions in this book. You ll learn how SAP supports you in building a central Customer Center of Expertise and an internal quality management for business and IT processes. You ll read how SAP supports partner solutions, and you ll get detailed information on the new maintenance strategy and all the tools and services for upgrades. Plus, you ll explore how the combination of SAP enhancement packages and the switch framework enables the smooth implementation of new functionality during live operations. In addition, you ll find a comprehensive description of the services and all Continuous Quality Checks by SAP. This is the one resource you need to understand why and how to use SAP Enterprise Support.

About the Author: Gerhard Oswald is member of the executive board of SAP AG. Dr. Uwe Hommel leads the Active Global Support - Large Enterprise Organisation in the Board area Global Service & Support as an Executive Vice President.

Bibliographic Details

Title: Sap Enterprise Support: Asap to Run Sap
Publisher: Sap Pr America
Publication Date: 2009
Binding: Hardcover
Condition: Very Good
Dust Jacket Condition: No Jacket