Salesforce CRM - The Definitive Admin Handbook - Fifth Edition
Paul Goodey
Sold by preigu, Osnabrück, Germany
AbeBooks Seller since 5 August 2024
New - Soft cover
Condition: New
Ships from Germany to U.S.A.
Quantity: 5 available
Add to basketSold by preigu, Osnabrück, Germany
AbeBooks Seller since 5 August 2024
Condition: New
Quantity: 5 available
Add to basketSalesforce CRM - The Definitive Admin Handbook - Fifth Edition | Paul Goodey | Taschenbuch | Kartoniert / Broschiert | Englisch | 2019 | Packt Publishing | EAN 9781789619782 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Seller Inventory # 116527788
Gain useful insights into the core concepts and techniques necessary for passing the Salesforce Administrator Certification exam
Salesforce's winter 2019 release offers a host of new features for CRM, designed to meet your sales and marketing requirements. With this comprehensive guide to implementing Salesforce CRM, administrators of all levels can easily get a thorough understanding of the platform.
This Salesforce handbook begins by guiding you through setting up users and security, and then progresses to configuration, data management, and data analytics. You'll then discover process automation and approval mechanisms, while also exploring the functional areas of Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Chatter. The book will also provide practical insights into Salesforce CRM system administration. In addition to this, you'll get up to speed with Salesforce mobile apps and mobile administration, along with understanding Salesforce Adoption Manager. Toward the concluding chapters, you'll delve into Lightning Experience, Salesforce's new app, and learn how its modern design and sleek interface helps you build customizable components. Finally, you'll understand how the two versions compare and help manage the transition from Salesforce Classic to Lightning Experience.
By the end of this Salesforce book, you will have learned how to configure and control different user interface features in Salesforce CRM.
This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Both beginners and experienced professionals will benefit from this book's coverage of Salesforce CRM features.
Paul Goodey is the author of the book entitled Salesforce CRM Admin Cookbook, by Packt Publishing. He has over 25 years' experience developing web technology solutions for companies of all sizes across a variety of industries, and has been building solutions with Salesforce CRM since 2006.
He has enjoyed a variety of roles while working with Salesforce CRM, having worked as a developer, business analyst, solutions architect, and system administrator to provide solutions for both in-house and consultancy-based end users.
Based in the UK, near London, his professional qualifications include Salesforce Certified Administrator (ADM-201), and he is a keen and active member of Salesforce's administrator and developer online communities.
"About this title" may belong to another edition of this title.
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