STAFF DUTIES - APPOINTMENTS & DISCHARGES MEMO No 13

he Naval & Military Press Ltd, founded in 1991, is Britain’s leading independent military bookseller and publisher. We specialise in historical military books and CD/DVD ROMs, offering mail-order service and worldwide delivery to historians, collectors, genealogists, and military enthusiasts.

Extensive Catalogue of Military History Books
Our hand-picked collection spans the full spectrum of historical military study, from the Napoleonic Wars to the First and Second World Wars. We offer books on uniforms, battles, official and regimental histories, medal rolls, casualty lists, and other specialist works. Researchers, genealogists, and medal collectors trust our titles for their depth, accuracy, and authority.

Unique and Exclusive Publications
Many of the books and resources we offer are unavailable anywhere else, making The Naval & Military Press a unique destination for military history research and collecting. Our own acclaimed publications sit alongside carefully selected works from other leading publishers, ensuring a comprehensive and high-quality collection.

Competitive Pricing and Exclusive Offers
We pride ourselves on an extremely competitive pricing structure and offer outstanding web-only deals on selected titles. These exclusive offers are promoted to our subscribers via targeted email updates, ensuring they always have access to the best value and rare finds.

Worldwide Mail-Order Service
We specialise in mail-order sales and deliver our military history books and CD/DVD ROMs to customers across the globe. Whether you are studying regimental histories, tracing family military service, or building a collection, we make it easy to access rare and authoritative titles wherever you are.

Trusted Expertise Since 1991
With over three decades of experience and thousands of loyal customers worldwide, we combine innovative military bookselling with a strong commitment to publishing. Our dedication to quality, expertise, service, and value has made us the trusted choice for anyone serious about military history.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Naval and Military Press Ltd, 5 Riverside, Brambleside, TN22 1QQ, Uckfield, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Your books can be despatched through our mail order service to any destination in the
United Kingdom or Overseas. Books sent overseas are usually
despatched by surface mail, but on request we can despatch by air-mail.
Great care is taken with the packing of mail orders. usually using heavy-duty cardboard
MailPaks so that they arrive in the same condition they left our premises. We try to
despatch all orders within one day; please allow 7 days for delivery to Mainland UK,
Europe and overseas airmail. (45 -90 days Europe and North America surface mail. Rest
of the World allow 60 -120 days). Multiple orders may arrive in more than one package.
All shipping times are from despatch date www.naval-military-press.com