SERVICE MANAGEMENT PRINCIPLES FOR HOSPIT
KANDAMPULLY,JAY
ISBN 10: 1915097703 ISBN 13: 9781915097705
Published by Goodfellow Publishers, 2024
New
Soft cover
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Speedyhen LLC, Hialeah, FL, U.S.A.
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About this Item
Description:
Seller Inventory # NWUS9781915097705
Synopsis:
Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more.
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Bibliographic Details
Title: SERVICE MANAGEMENT PRINCIPLES FOR HOSPIT
Publisher: Goodfellow Publishers
Publication Date: 2024
Binding: Soft cover
Condition: NEW
Edition: 4th Edition