According to the Rolling Stones

LIBROS TROVADOR –MARÍA ESPERANZA ARROYO ARROYO
Nif 04155388R

PORTIÑA DEL SALVADOR 6 BAJO
45600-TALAVERA DE LA REINA- TOLEDO ESPAÑA

libroseltrovador@gmail.com

Tlfno: 925817034
692688660

Horario de atención : 9-12.5 h. y 5.30-8 h. de lunes a viernes.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Libros El Trovador, PORTIÑA DEL SALVADOR Nº 6 bajo, 45600, TALAVERA DE LA REINA, Toledo, Spain, +34 925817034, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Nuestros libros se embalan cuidadosamente, empleando para ello materiales de primera calidad: papel kraft, papel vegetal, cartón ondulado y sobre con burbujas o caja. Formas de envío:
Ámbito NACIONAL
Si prefiere sin certificar 2 euros, avísenos, gracias. *Sin certificar, bajo responsabilidad del comprador. - hasta 500 g/ entrega en buzón y mayor de 500 g en correos ** postlibris ENTREGA DE 2 A 6 DÍAS LABORABLES EN LA OFICINA DE CORREOS ; SI HAY DEMORA PUEDEN TARDAR MÁS, HASTA DOS SEMANAS
A partir de LA CANTIDAD 20 euros aconsejamos LOS ENVÍOS CERTIFICADOS CON SEGUIMIENTO
-CARTA CERTIFICADA ENTREGA DOMICILIO: 500 GR/4.85 EUROS ; 1000G./ 7.50 Y 2000 G/ 7.90 incremento reembolso en 3.63€

Mensajería entrega / 24 -48 H : 4.17 euros. para península, Portugal y Andorratourline express, reembolso conlleva un 3·% (mínimo 1.80€)
- Mensajería tourline express Entrega en 24 horas. Gastos de envío, penínsular,Portugal y Andorra : 5.74 euros, 2 kg. - Tarifas en función del peso del libro y zona de envío. - Otros medios: consultar en nuestro correo info@libroseltrovador.com o teléfono 925 817034. - Pedido mínimo para envíos nacionales: 6 euros. - PARA ZONAS EXENTA DE IVA, ES NECESARIO EL nº NIF O CIF (CANARIAS, CEUTA Y MELILLA). - PARA ZONAS DE UE, QUE DISPONGAN DE Nº COMUNITARIO ES NECESARIO COMUNICAR EL NºVAT.
Ámbito INTERNACIONAL: - Carta certificada, 500 gr:9,30 EUROS Y 1 kg:15.60 EUROS PARA LA UNIÓN EUROPEA - Carta certificada, 500 gr:12,70 EUROS Y 1 KG:23,80 EUROS PARA EL RESTO. - Entrega en 10 días para zona UE, 20 días para otras zonas. PUEDEN TENER DEMORA EN ADUANA - Paquete internacional, por avión, a partir de 2 kg. Entrega en 10 días para zona UE, 20 días para otras zonas. - Tarifas en función del peso del libro y zona de envío. - Pedido mínimo para envíos internacionales: 12 euros