The Role of HR in the Transforming Workplace: Challenges, Technology, and Future Directions

Changing technology and the growing demand for workforce intelligence have ushered in a new era of human resource (HR) transformation and have compelled HR professionals to continually ideate, innovate, and adapt. This book covers the changing role of HR in the transformation of workplaces to be successful globally.

With challenges come new opportunities for HR to completely transform. Currently, technology is considered to be an extension of human beings rather than an external component, which makes people less socially connected. Physical, psychological, and financial well-being in this machine-led world is driving the agenda of HR. Individuals with complex business requirements and long-term goals must coexist with the gig economy, flexible workplaces, and changing priorities. This book precisely addresses these issues. More innovations are needed to create solutions for an ever-growing digital world. This book, therefore, explains how the role of HR executives must be to understand how emerging technologies are affecting company culture, strategy, operational plans, and the hiring of future talent. Crafting a career path for knowledge workers with challenging roles with fulfilling job aspects remains a puzzle.

Keeping people engaged and happier is one of the major challenges that HR professionals experience. Different generations in the workplace with differing styles of learning, communication, and dynamic expectations add to these challenges. HR functions must keep evolving to overcome these challenges to transform the workplace, and it is essential to recognize how HR can act as a strategic business advisor through the effective use of technology. This book provides practical advice in these areas.

In addition, this book helps professionals, researchers, and practitioners understand the way advanced technology and automation are influencing HR practices and processes in the new normal. The topics are designed to capture the most advanced technology-based HR practices for workplace transformations in industry and academia. This book assembles contributions from experts in HR planning, human capital management, business analytics, people analytics, predictive analysis, and automation from across the world, contributing their knowledge to identify the different attributes of the above-mentioned field of study. The book’s chapters are designed and organized pragmatically to enhance the reader’s experience and interest, reflecting upon a few untouched segments in the HR domain such as HR data privacy, data security, diversity, and inclusion using explainable AI (XAI), blockchain, and metaverse.

Dr. Anamika Pandey is presently working as an Associate Dean in the School of Business, Galgotias University, Delhi-NCR, India. Her area of specialization is Human resource development and organizational change & development. She has more than 16 years of academic and industry experience. Her Bachelors, Masters and D.Phil. degrees are from one of the Central University of India. She has more than 30 research papers in high indexed journals in the area of organizational assessment and techniques, assessment of intangible assets and stress management. She has also authored two books in the area of HR. She is also on the editorial board of one ABDC journal. In addition to the academic experience, she has also conducted more than 30 management development programs for the armed forces, banking, and manufacturing sector employees on soft and behavioral skills.

Prof. Simon Grima is the Head of the Insurance Department, in charge of the Bachelor of Commerce in Insurance, the Bachelor of Commerce (Honours) and master’s degree in Insurance and Risk Management and an Associate Professor at the University of Malta. He served as the President of the Malta Association of Risk Management (MARM) and President of the Malta Association of Compliance Officers (MACO) between 2013 and 2015 and 2016 and 2018 respectively. Moreover, he is among the first Certified Risk Management Professional (FERMA), is the chairman of the Scientific Education Committee of PRIMO and a member of the curriculum development team of PRIMIA in 2014. His research focus and consultancy is on Governance, Regulations, and Internal Controls (i.e. Risk Management, Internal Audit and Compliance) and has over 30 years of experience varied between Financial Services and with public entities in academia, Internal Controls, Investments, and IT. He acts as an Independent Director for Financial Services Firms, sits on Risk, Compliance, Procurement, Investment and Audit Committees, and carries out duties as a Compliance Officer, Internal Auditor and Risk Manager. He has acted as co-chair and is a member of the scientific program committee on international conferences and is a chief editor, editor and review editor of some Journals and Book Series. He was chair of the FERMA awards in 2019 and a mentor for the first FERMA Risk Management Advanced Certification. He has been awarded outstanding reviewer for the Journal of Financial Regulation and Compliance in the 2017 Emerald Literati Awards.

Dr. Balamurugan Balusamy is currently working as an Associate Dean Student in Shiv Nadar University, Delhi-NCR. Prior to this assignment, he was a Professor at, School of Computing Sciences & Engineering and Director of International Relations at Galgotias University, Greater Noida, India. His contributions focus on Engineering Education, Blockchain, and Data Sciences. His Academic degrees and twelve years of experience working as a Faculty in a global University like VIT University, Vellore has made him more receptive and prominent in his domain. He does have 200 plus high impact factor papers in Springer, Elsevier, and IEEE. He has done more than 80 Edited and authored books and collaborated with eminent professors across the world from top QS ranked universities. Prof. Balamurugan Balusamy has served up to the position of Associate Professor in his stint of 12 years of experience with VIT University, Vellore. He had completed his Bachelors, Masters, and PhD Degrees from Top premier institutions in India. His passion is teaching and adapts different design thinking principles while delivering his lectures. He has published 80+ books on various technologies and visited 15 plus countries for his technical course. He has several top-notch conferences on his resume and has published over 200 of quality journals, conferences, and book chapters combined. He serves on the advisory committee for several startups and forums and does consultancy work for the industry on Industrial IOT. He has given over 195 talks at various events and symposiums.