Risk Issues and Crisis Management: A Casebook of Best Practice (Public Relations in Practice)

Regester, Michael and Larkin, Judy

ISBN 10: 0749423935 / ISBN 13: 9780749423933

Published by Kogan Page Ltd, 1997

About this Item

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Seller Inventory # 1321350

Bibliographic Details

• Title: Risk Issues and Crisis Management: A Casebook of Best Practice (Public Relations in Practice)
• Publisher: Kogan Page Ltd
• Publication Date: 1997
• Language: English
• ISBN 10: 0749423935
• ISBN 13: 9780749423933
• Binding: Paperback
• Condition: Used; Good

About this title

Synopsis

In today's complex environment, organizations have to understand and respond to rapidly-shifting public values, rising expectations, demands for public consultation and an increasingly intrusive news media. This is particularly crucial when things go wrong. This manual aims to show how issues and crises can be handled effectively, with the minimum of damage. It includes examples, case studies and models to show how complex crises have been handled in practice.

Review

"A useful, well-written book." -- Professional Manager, September 2005

"The classic text on how to prevent an issue turning into a crisis." -- PR Week, August 2005

"an absorbing and revealing read ... this book could make you look
at PR professionals in a new light."
-- City Business Magazine

"..their text defines reputation, explores how to value it, and provides practical guidelines for effective reputation management." -- Reference & Research Book News

"This book offers a thoughtful collection of best practice case studies which offer important topics for debate."
-- Italian Institute of PR (FERPI) website, November 2006

“A useful, well-written book.” -- Professional Manager

“The classic text on how to prevent an issue turning into a crisis.” -- PR Week

“This latest revision features an expanded look at issue management implementation and also examines recent trends in Corporate Social Responsibility.” -- Corporate Public Issues And Their Management

an absorbing and revealing read ... this book could make you look
at PR professionals in a new light.
-- City Business Magazine