Reverse Supply Chain: A Complete Guide - 2021 Edition
Language: English
Published by The Art of Service - Reverse Supply Chain Publishing, 2020
- Softcover
- Used
Condition: Used - Very good
£ 49.66
Quantity: 1 available
Add to basketItem description from seller
: Esta guía completa sobre la cadena de suministro inversa ofrece herramientas prácticas para la autoevaluación, permitiendo a profesionales y organizaciones diagnosticar sus procesos actuales mediante estándares aceptados. El libro proporciona estrategias basadas en evidencia para implementar mejores prácticas, integrar avances en el diseño de procesos y utilizar cuadros de mando para identificar áreas críticas de mejora.Diseñado como un recurso de consulta más que como un libro de texto tradicional, este manual es una herramienta esencial para quienes buscan optimizar sus operaciones de logística inversa y alinear sus estrategias con los objetivos empresariales globales. EAN: 9781867416883 Tipo: Libros Categoría: Negocios y Economía Título: Reverse Supply Chain: A Complete Guide - 2021 Edition Autor: The Art of Service Editorial: The Art of Service - Reverse Supply Chain Publishing Idioma: en Páginas: 320 Formato: tapa blanda.
Seller Inventory # Happ-2026-07-02-c484c047
- Title
- Reverse Supply Chain: A Complete Guide - 2021 Edition
- Author
- The Art of Service
- Publisher
- The Art of Service - Reverse Supply Chain Publishing
- Publication year
- 2020
- Condition
- Very Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1867416883
- ISBN 13
- 9781867416883
Reverse supply chain performance is a critical differentiator for organizations that must recover value, reduce waste, and meet regulatory expectations. Many firms lack a clear, repeatable method to evaluate how well their reverse logistics processes capture returns, refurbish products, and dispose of waste, resulting in missed cost-saving opportunities and compliance risk.
The Self-Assessment methodology in this guide presents hundreds of reverse-supply-chain-specific questions organized across seven criteria: Recognize, Define, Measure, Analyze, Improve, Control, and Sustain. Readers assign a score of 1-5 to each question, and the system automatically generates a radar-chart Scorecard that pinpoints the exact areas requiring attention. Even professionals with limited reverse-logistics experience can quickly gauge their organization's maturity and identify gaps.
Included Professional Toolkit (55+ Practitioner Tools): Every tool has been validated against the current reverse supply chain landscape and updated before delivery, so users can open a file, insert their data, and present results the same day. The toolkit opens with a Platinum Tier of centrepiece deliverables: a master implementation playbook, a week-by-week 90-day roadmap that assigns owners, deliverables, and acceptance criteria, and a master dashboard that consolidates key metrics, formulas, targets, and data sources. Supporting sections cover Getting Started, Self Assessment and Diagnostics, Requirements and Goal Setting, Models and Frameworks, Processes and Execution, Performance and KPIs, Quality and Governance, Sustainment and Improvement, Advanced Topics, and Reference and Quick Cards. The collection comprises roughly 36 Excel workbooks and 24 PDF guides, each tailored to reverse supply chain rather than generic templates. Every Excel workbook includes an Instructions sheet, a working sheet, and a Pro Tips and Common Mistakes sheet; each PDF provides Pro Tips, Common Mistakes, and a Quick Reference section. A START HERE guide enables users to begin applying the first tools within thirty minutes.
All purchases include Lifetime Updates. As reverse supply chain practices evolve, buyers receive refreshed content and updated toolkit materials, ensuring continuous alignment with the latest industry standards and best practices.
This book is designed for supply chain managers responsible for returns processing, sustainability officers tasked with reducing environmental impact, and operations directors who need to integrate reverse logistics into broader production planning. For example, a manager preparing a quarterly board presentation on cost recovery from returned goods can use the assessment Scorecard and the implementation playbook to demonstrate current performance and outline a data-driven improvement plan.
Developed by The Art of Service, business process architects serving over 100,000 professionals across 160 countries since 2000. Every book and toolkit draws on 25 years of operational excellence research and a continuously updated knowledge base spanning hundreds of industry frameworks.
"Synopsis" may belong to another edition of this title.
Shipping rates from Spain to U.S.A.
| Item | 11 to 14 business days | 2 to 4 business days |
|---|---|---|
| First item | £ 10.11 | £ 16.86 |
Payment methods
Store description
Hamelyn es una librería online ubicada en Madrid con más de 700.000 referencias distintas de libros de segunda mano. Todos pasan un exhaustivo control de calidad, reciclando todos aquellos que no se encuentren aptos para su lectura.
Seller's business information
Hamelyn Technologies
C. de los Llanos de Jerez, 1
Coslada, Madrid, Spain 28823
Terms of sale
Company Name: Hamelyn Technologies, S.L.
TAX IDENTIFICATION NUMBER: B-01658244
Registered office: C. de los Llanos de Jerez, 1, 28823 Coslada, Madrid
Intra-Community VAT number: ESB01658244
Returns:
C. de los Llanos de Jerez, 1, 28823 Coslada, Madrid.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Hamelyn, Madrid, Madrid, Spain, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
All shipments will have tracking number, however, free shipments will not provide tracking information.
Urgent shipment to any point of peninsular Spain with guaranteed delivery in 24/48 working hours.
Shipping to autonomous cities, Canary Islands and Balearic Islands with delivery in 2-7 working days.
Shipments to Europe with delivery in 2-10 working days.
Shipments outside Europe with delivery in 5-20 working days.