Reference and Information Services: An Introduction (Library Science Text Series)

Bopp, Richard E.

ISBN 10: 156308130X / ISBN 13: 9781563081309

Published by Libraries Unltd Inc, 1995

About this Item

Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-V-029-02489

Bibliographic Details

Title: Reference and Information Services: An ...

Publisher: Libraries Unltd Inc

Publication Date: 1995

Binding: Hardcover

Condition: Good

About this title

Synopsis:

Thoroughly revised and expanded to reflect current developments in the field, this text is designed to provide the beginning student of library and information science with an overview of the most important tools for general reference work and the concepts and theory behind today's reference services. The 21 chapters are divided into two parts. The first 11 chapters deal with concepts and theory and are topical. They cover such areas as ethical aspects of reference services, reference interview, the principles and goals of library instruction, bibliographic control and search strategies, training and continuing education for reference staff, the evaluation of reference services, and the management of these services. In many cases, specific applications in different types of libraries are pointed out. Expanded coverage of electronic reference service is provided by two full chapters devoted to basic principles and current trends in this area. A separate chapter covers unique approaches to reference service for special groups. Part 2 describes the general principles and sources for selecting and evaluating reference tools and the principles for building a reference collection. The remaining chapters discuss the characteristics and uses of particular types of reference tools. This new edition describes a greater number of titles of each type as well as the formulation of strategies for the effective use of specific sources or groups of sources. Scenarios in particular library settings conclude each chapter, offering realistic reference questions and appropriate search strategies. Throughout the text, boxes are used to highlight specific issues, concepts and search strategies that underlie contemporary reference services. Selected important sources for further reading are listed at the end of each chapter. This text presents the essential theory and practical knowledge necessary for an initial reference course. Its broad scope and organisational clarity should benefit students and practitioners alike.

About the Author:

RICHARD E. BOPP, retired, was Associate Professor of Library Administration, University of Illinois, UrbanaChampaign.LINDA C. SMITH is Professor and Associate Dean, Graduate School of Library and Information Science, University of Illinois, UrbanaChampaign. She serves on the editorial board of Library Quarterly. She received the Isadore Gilbert MudgeR. R. Bowker Award for distinguished contribution to reference librarianship and was named a Distinguished Teacher/Scholar.