Random Noise: Measuring Your Company's Safety Performance (The Business, Management and Safety Effects of Neoliberalism)

In the realm of safety management, this book embarks on a profound exploration of how the political economy was reshaped in the last two decades. Much like privatization, deregulation, and financialization altered the economic landscape, this narrative unveils how safety management has been affected by the intertwined dynamics of asset underinvestment, privatization, self-regulation, workplace flexibilization, and market-driven policies.

This book, the second installment of a thought-provoking trilogy on the consequences of neoliberalism, mirrors the political economy's promotion of the private sector's role in the economy. Just as neoliberalism amplified and accelerated the mechanisms of human-made disasters in complex systems, this narrative lays bare the heightened potential for safety misfortunes when governed by market-driven principles.

As the story unfolds, the book delves into the concept of 'synoptic legibility' in safety management, akin to how the political economy distilled its essence into privatization and deregulation. The authors scrutinize the consequences of translating safety measures into rigid targets, unveiling how this shift can distort the integrity of safety metrics and inadvertently harm individuals. Drawing parallels with historical blunders such as England's window tax, the book contemplates the precarious nature of equating simplified metrics with safety achievements. Much like the political economy's 'acceptable risk' renegotiations, it examines how the pursuit of safety through metrics and surveillance can lead to 'manufactured insecurity,' eroding trust, autonomy, and professionalism.

In Random Noise, Poole and Dekker extend this reach once again, writing for all managers, board members, organization leaders, consultants, practitioners, researchers, lecturers, students, and investigators curious to understand the genuine nature of organizational and safety performance.

Georgina Poole is a Health and Safety Professional in Brisbane, Australia. She has spent more than 15 years embedded in operational safety roles across a variety of industries, including mining, oil and gas, construction, and aviation. Georgina is well known for her podcast ‘Leading Safely’ and her passion for human and organizational performance. She recently completed her Graduate Certificate of Safety Leadership at Griffith University, where co-author Sidney Dekker is the Program Director.

Sidney Dekker is a Professor at Griffith University in Brisbane, Australia, where he founded the Safety Science Innovation Lab. He is also Honorary Professor of Psychology at the University of Queensland. Previously, Dekker was Professor at Lund University in Sweden, where he founded the Leonardo da Vinci Laboratory for Complexity and Systems Thinking, and flew as First Officer on Boeing 737s for Sterling and later Cimber Airlines out of Copenhagen. Dekker is a high-profile scholar and is known for his work in the fields of human factors and safety. He is the author of many best-selling titles, such as Just Culture, Safety Differently, The Field Guide to Understanding Human Error, Drift into Failure, The Safety Anarchist, and Foundations of Safety Science.