The Race Without a Finish Line: America's Quest for Total Quality (Jossey-Bass Management)
Schmidt, Warren H.,Finnigan, Jerome P.
ISBN 10: 1555424627 ISBN 13: 9781555424626
Published by Jossey-Bass, 1992
Used
hardcover
From
HPB-Emerald, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since 15 September 2017
This specific item is no longer available.
About this Item
Description:
Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_458490169
Synopsis:
Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.
About the Author:
WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: The Race Without a Finish Line: America's ...
Publisher: Jossey-Bass
Publication Date: 1992
Binding: hardcover
Condition: Very Good