The Race Without a Finish Line: America's Quest for Total Quality (Jossey Bass Business & Management Series)
Schmidt, Warren H., Finnigan, Jerome P.
ISBN 10: 1555424627 ISBN 13: 9781555424626
Published by Jossey-Bass, 1992
Used
Hardcover
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Wonder Book, Frederick, MD, U.S.A.
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About this Item
Description:
Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # N13N-02031
Synopsis:
Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.
About the Author:
WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.
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Bibliographic Details
Title: The Race Without a Finish Line: America's ...
Publisher: Jossey-Bass
Publication Date: 1992
Binding: Hardcover
Condition: Very Good
Dust Jacket Condition: Dust Jacket Included