RESPECT: Delivering Results by Giving Employees What They Really Want
Language: English
Published by Pfeiffer, 2011
- Hardcover
- Used
Condition: Used - Very good
£ 3.87
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- Title
- RESPECT: Delivering Results by Giving Employees What They Really Want
- Author
- Kowske, Brenda, Wiley, Jack
- Publisher
- Pfeiffer
- Publication year
- 2011
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1118027817
- ISBN 13
- 9781118027813
Organizations that apply this research have more engaged employees, more satisfied customers, and better shareholder returns. It all boils down to seven key elements, summarized by the acronym RESPECT. These are the seven things that employees really want: Recognition, Exciting Work, Security, Pay, Education, Conditions and Truth.
This book taps the authors' "in the trenches" consulting experience and offers real solutions on each element of RESPECT. Written for all types of leaders―from supervisors to the c-suite―readers can pick and choose the proven solutions that are relevant to their own organizations.
By weaving stories and narrative, the authors make complex information easy to understand and fun to read. In addition, RESPECT meets the demands of the global economy, offering an international perspective with corresponding cultural nuances that are critical to helping leaders manage the needs of their workforces.
"Synopsis" may belong to another edition of this title.
About the Author
Jack Wiley, Ph.D., is founder and executive director of the Kenexa High Performance Institute, the R&D arm of a leading provider of business solutions for human resources. He is recognized internationally for groundbreaking research that links employee survey results to measures of customer satisfaction and financial performance. A keynote speaker at conferences around the world, Dr. Wiley shares his research findings and advice with thousands of HR professional and business leaders every year.
Brenda Kowske, Ph.D., is a manager and research consultant for the Kenexa High Performance Institute. Kowske is a highly respected researcher in the field of HR and, through her management of the WorkTrends™ study, investigates timely topics that inform talent management practices around the world. She has worked as a coach, trainer, and performance management consultant for Fortune 500 companies.
"About the title" may belong to another edition of this title.
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