The Quest for Quality : Prescriptions for Achieving Service Excellence

Wexler, Phillip S., Adams, W. A., Bohn, Emil

ISBN 10: 0312141300 ISBN 13: 9780312141301
Published by St. Martin's Press, 1996
Used Soft cover

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Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 41052768-6

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Synopsis:

Argues that quality customer service is a competitive edge, tells how to evaluate service quality, and suggests techniques for improving quality

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Bibliographic Details

Title: The Quest for Quality : Prescriptions for ...
Publisher: St. Martin's Press
Publication Date: 1996
Binding: Soft cover
Condition: Good

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Wexler, Phillip S.,Adams, W. A.,Bohn, Emil
Published by St Martins Pr, 1996
ISBN 10: 0312141300 ISBN 13: 9780312141301
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Wexler, Phillip S., Adams, W. A., Bohn, Emil
Published by St Martins Pr, 1996
ISBN 10: 0312141300 ISBN 13: 9780312141301
Used Softcover

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Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # P09B-03420

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Phillip S. Wexler; W. A. Adams; Emil Bohn
Published by St Martins Pr, 1996
ISBN 10: 0312141300 ISBN 13: 9780312141301
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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0312141300I4N00

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Phillip S Wexler, W.A. Adams, Emil Bohn
Published by St Martin's Press 31/12/1996, 1996
ISBN 10: 0312141300 ISBN 13: 9780312141301
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Seller: Bahamut Media, Reading, United Kingdom

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Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780312141301

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Phillip S Wexler, W.A. Adams, Emil Bohn
Published by St Martin's Press, 1996
ISBN 10: 0312141300 ISBN 13: 9780312141301
Used Paperback

Seller: AwesomeBooks, Wallingford, United Kingdom

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Paperback. Condition: Very Good. The Quest for Quality: Prescriptions for Service Excellence This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780312141301

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