The Quest for Quality : Prescriptions for Achieving Service Excellence
Wexler, Phillip S., Adams, W. A., Bohn, Emil
ISBN 10: 0312141300 ISBN 13: 9780312141301
Published by St. Martin's Press, 1996
Used
Soft cover
From
Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
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About this Item
Description:
Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 41052768-6
Synopsis:
Argues that quality customer service is a competitive edge, tells how to evaluate service quality, and suggests techniques for improving quality
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: The Quest for Quality : Prescriptions for ...
Publisher: St. Martin's Press
Publication Date: 1996
Binding: Soft cover
Condition: Good
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The Quest for Quality: Prescriptions for Service Excellence
Published by
St Martin's Press 31/12/1996, 1996
ISBN 10: 0312141300
ISBN 13: 9780312141301
Used
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Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780312141301
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The Quest for Quality: Prescriptions for Service Excellence
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Paperback. Condition: Very Good. The Quest for Quality: Prescriptions for Service Excellence This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780312141301
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