Quality On Trial

HOWE , ROGER/GA

ISBN 10: 0077078098 ISBN 13: 9780077078096
Published by McGraw-Hill Education / Europe, Middle East & Africa, 1993
Used Soft cover

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Synopsis:

Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b

About the Author: Maynard Howe, Ph.D. (San Diego, CA) is a partner and the Worldwide Knowledge Management Practice Leader for USWeb.

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Bibliographic Details

Title: Quality On Trial
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Publication Date: 1993
Binding: Soft cover
Condition: Good

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