Quality Management for Government: A Guide to Federal, State, and Local Implementation
Language: English
Published by Asq Pr, 1993
- Hardcover
- Used
Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books
AbeBooks seller since June 20, 2025
Condition: Used - Good
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Fast Free Shipping – Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
Seller Inventory # GWV.0873892399.G
- Title
- Quality Management for Government: A Guide to Federal, State, and Local Implementation
- Author
- Hunt, V. Daniel
- Publisher
- Asq Pr
- Publication year
- 1993
- Condition
- good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0873892399
- ISBN 13
- 9780873892391
This book presents clear overviews of quality management-features, benefits, and barriers; provides a 15-minute personal self-assessment which helps you understand why you need to adopt quality management; delivers a comparative assessment of Deming, Juran, and Crosby, comparing their approaches to quality; shows how to use federal and state quality award criteria as models for improvement; highlights federal, state, and local award-winning quality success stories - who they are and how they did it; provides a comprehensive primer on quality management tools and techniques; details a 17-step planning and implementation methodology that can be customized for your organization.
This book provides the foundation, focus, and methodologies for you to aggressively and continuously improve your organization's customer satisfaction, productivity, and performance through your own unique quality management system. Quality Management for Government: A Guide to Federal, State, and Local Implementation should be every government employee's guide to total quality management.
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Greenworld Books
arlington, TX, U.S.A.
AbeBooks seller since June 20, 2025
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