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Fielding's intense style of storytelling has earned her comparisons to Alice Sebold and Patricia Highsmith. In this novel, she pens a sinister, emotionally complex tale about a woman ensnared by her crushing past--and the methods she'll use to find escape.
Seller Inventory # 9780743488006
- Title
- Puppet
- Author
- Joy Fielding
- Publisher
- Atria
- Publication year
- 2005
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0743488008
- ISBN 13
- 9780743488006
What Amanda Travis knows: Her mother has murdered a man she claims she's never met.
What Amanda needs to know: Why?
New York Times bestselling author Joy Fielding returns with Puppet, a compelling drama that explores how a woman's search for the truth behind her present-day life leads her to discover the shocking reality that is her past.
Puppet features the beautiful Amanda Travis, a successful twenty-eight-year-old criminal attorney who wins just about every case for her less than admirable clientele. A Florida transplant, Amanda races through her glamorous life, her only concerns being herself, a good bottle of red, and her pristine Palm Beach condominium. Her estranged mother, dead father, two ex-husbands, a love that once consumed her, and countless one-night stands have since lagged far, far behind.
But when ex #1 won't stop calling, Amanda finally gives in. He tells her that her mother shot a man at point-blank range in the lobby of Toronto's Four Seasons hotel. Despite her best arguments, Amanda knows she must return to her hometown to face her demons and uncover the hidden facts behind her mother's violent outburst. All too soon, she is drawn into the dark, strange power her mother seems to hold over everyone. Her childhood nickname, Puppet, echoing in her ears, Amanda must finally confront the past in order to be free of the ties that bind and learn to stand on her own.
Sinister, haunting, and cunningly crafted, Puppet is destined to be Joy Fielding's next blockbuster.
"Synopsis" may belong to another edition of this title.
Excerpt. © Reprinted by permission. All rights reserved.
Puppet
By Joy FieldingAtria Books
Copyright ©2005 Joy FieldingAll right reserved.
ISBN: 0743488008
Chapter One
Some of the things Amanda Travis likes: the color black; lunchtime spinning classes at the fitness center on Clematis Street in downtown Palm Beach; her all-white, one-bedroom, oceanfront condo in Jupiter; a compliant jury; men whose wives don't understand them.
Some of the things she doesn't: the color pink; when the temperature outside her condo's floor-to-ceiling windows falls below sixty-five degrees; clients who don't follow her advice; the color gray; being asked to show her ID when she goes to a bar; nicknames of any shape and size.
Something else she doesn't like: bite marks.
Especially bite marks that are deep and clearly defined, even after the passing of several days; bite marks that lie like a bright purple tattoo amidst a puddle of mustard-color bruises; bite marks that are all but smiling at her from the photographs on the defense table in front of her.
Amanda shakes blond, shoulder-length hair away from her thin face and slips the offending photographs beneath a pad of lined, yellow legal paper, then picks up a pencil and pretends to be jotting down something of importance, when what she actually writes is Remember to buy toothpaste. This gesture is for the jury's benefit, in case any of them is watching. Which is doubtful. Already this morning, she's caught one of the jurors, a middle-aged man with thinning Ronald Reagan-red hair, nodding off. She sighs, drops her pencil, sits back in her chair, and pushes her lips into a pout of disapproval. Not big. Just enough to let the jury know what she thinks of the testimony being given. Which she would like them to believe is not much.
"He was yelling about something," the young woman on the witness stand is saying, one hand absently reaching up to tug at her hair. She glances toward the defense table, pulls the platinum curls away from their black roots, and twists them around square, fake fingernails. "He's always yelling about something."
Again Amanda lifts the pencil into her right hand, adds Stouffer's frozen macaroni and cheese to the impromptu list of groceries she is creating. And orange juice, she remembers, scribbling it across the page with exaggerated flourish, as if she has just remembered a key point of law. The action dislodges the pictures beneath the legal pad, so that once again the photographic impressions of her client's teeth against the witness's skin are winking up at her.
It's the bite marks that will do her in.
She might be able to fudge the facts, obfuscate the evidence, overwhelm the jury with irrelevant details and not always reasonable doubt, but there is simply no getting around those awful pictures. They will seal her client's fate and mar her perfect record, like a blemish on an otherwise flawless complexion, detracting from almost a year of sterling performances on behalf of the poor, the unlucky, and the overwhelmingly guilty.
Damn Derek Clemens anyway. Did he have to be so damn obvious?
Amanda reaches over and pats the hand of the man sitting beside her. Another salvo for the jury, although she wonders if any of them is really fooled. Surely they watch enough television to know the various tricks of the trade: the mock outrage, the sympathetic glances, the disbelieving shakes of the head. She withdraws her hand, surreptitiously rubs the touch of her client's skin onto her black linen skirt beneath the table. Idiot, she thinks behind her reassuring smile. You couldn't have exercised even a modicum of self-control. You had to bite her too.
The defendant smiles back at her, although thankfully, his lips remain closed. The jury will soon be seeing more than enough of Derek Clemens's teeth.
At twenty-eight years old and a wiry five feet ten inches tall, Derek Clemens is the same age and height as the woman selected to represent him. Even their hair is the same shade of delicate blond, their eyes variations of the same cool blue, although hers are darker, more opaque, his paler, sliding toward pastel. In other, more pleasant circumstances, Amanda Travis and Derek Clemens might be mistaken for brother and sister, perhaps even fraternal twins.
Amanda shrugs off the unpleasant thought, grateful, as always, for being an only child. She swivels around in her chair, looks toward the long expanse of windows at the back of the courtroom. Beyond those windows is a typical February day in south Florida -- the sky turquoise, the air warm, the beach beckoning. She fights the urge to wander over to the windows, to lean her head against the tinted glass, and stare out past the Intracoastal Waterway to the ocean beyond. Only in Palm Beach does one find an ocean view from a courtroom to rival the view from the penthouse suite of a top hotel.
Perversely, Amanda would rather be here, in Courtroom 5C of the Palm Beach County Court House, sitting beside some lowlife accused of assaulting his live-in girlfriend -- five counts, no less, including sexual assault and uttering death threats -- than sunbathing on the cool sand next to some underdressed, overnourished snowbird. More than a few minutes of lying on her back with the surf washing over her bare toes is enough to send Amanda Travis screaming for the hot pavement.
"I'd like to retrace the events of the morning of August sixteenth, Miss Fletcher," the assistant district attorney is saying, the deep baritone of his voice drawing Amanda's attention back to the front of the courtroom as easily as a lover's seductive sigh.
Caroline Fletcher nods and continues playing with her overly bleached hair, her surgically amplified bosom straining against the buttons of her perversely conservative blue blouse. It helps the defendant's case that the woman Derek Clemens is accused of assaulting looks like a stripper, although in fact, she works in a hairdressing salon. Amanda smiles with the knowledge this is less important than the image being projected. In law, as in so much of life, appearance counts far more than substance. It is, after all, the appearance of justice, and not justice itself, that must be seen to be done.
"August the sixteenth?" The young woman uses her tongue to push the gum she's been surreptitiously chewing throughout her testimony to the side of her mouth.
"The day of the attack," the prosecutor reminds her, approaching the stand and hovering over his star witness. Tyrone King is almost six feet six inches tall with chocolate brown skin and a shiny bald head. When Amanda first joined the law firm of Beatty and Rowe just over a year ago, she heard rumors that the handsome assistant district attorney was a nephew of Martin Luther King's, but when she asked him about it, he laughed and said he suspected all black men in the South named King were rumored to be related to the assassinated leader. "You've testified that the accused came home from work in a foul mood."
"He was always in a foul mood."
Amanda rises halfway out of her chair, voices her objection to the generalization. The objection is sustained. The witness tugs harder on her hair.
"How did this mood manifest itself?"
The witness looks confused.
"Did he raise his voice? Was he yelling?"
"His boss yelled at him, so he came home and yelled at me."
"Objection."
"Sustained."
"What was he yelling about, Miss Fletcher?"
The witness rolls her eyes toward the high ceiling. "He said the place was a mess and that there was never anything to eat, and he was sick of working the midnight shift only to come home to a messy apartment and nothing for breakfast."
"And what did you do?"
"I told him I didn't have time to listen to his complaints, that I had to go to work. And then he said there was no way I was going out and leaving him with the baby all day, that he needed his sleep, and I told him that I couldn't very well take the baby with me to a hairdressing salon, and it just went on from there."
"Can you tell us what happened exactly?"
The witness shrugs, her tongue pushing the gum in her mouth nervously from one cheek to the other. "I don't know exactly."
"To the best of your recollection."
"We started screaming at each other. He said I didn't do nothing around the apartment, that I just sat around on my bony ass all day, and that if I wasn't going to do any cooking or cleaning, then the least I could do was get down on my knees and give him a..." Caroline Fletcher stops, straightens her shoulders, and looks imploringly at the jury. "You know."
"He demanded oral sex?"
The witness nods. "They're never too tired for that."
The seven women on the jury chuckle knowingly, as does Amanda, who hides her smile inside the palm of her hand and decides against objecting.
"What happened then?" the prosecutor asks.
"He started pulling me toward the bedroom. I kept telling him no, I didn't have time, but he wasn't listening. Then I remembered this movie I saw on TV where the girl, I think it was Jennifer Lopez, I can't remember for sure, but anyway, this guy was attacking her, and she realized that the more she struggled, the more turned on he got, and the worse things got for her, so she stopped struggling, and that kind of threw him off guard, and she was able to escape. So I decided to try that."
"You stopped struggling?"
Again Caroline Fletcher nods. "I kind of went all weak, like I was giving in, and then, as soon as we got to the bedroom door, I pushed him out of the way, ran inside the room, and locked the door."
"And what did Derek Clemens do then?"
"He was so mad. He started banging on the door, yelling that he was going to kill my ass."
"And how did you interpret that?"
"That he was going to kill my ass," Caroline Fletcher explains.
Amanda stares directly at the jury. Surely, her eyes are saying, they can't consider this outburst a serious death threat. She grabs her pencil, adds bran flakes to her makeshift list of groceries.
"Go on, Miss Fletcher."
"Well, he was banging on the door and screaming, and so, of course, Tiffany woke up and started crying."
"Tiffany?"
"Our daughter. She's fifteen months old."
"Where was Tiffany during all this?"
"In her crib. In the living room. That's where we keep it. The apartment only has one bedroom, and Derek says he needs his privacy."
"So his yelling woke up the baby."
"His yelling woke up the whole damn building."
"Objection."
"Sustained."
"And then what?"
"Well, I realized that if I didn't open the door, he was just gonna break it down, so I told him I'd open the door, but only if he promised to calm down first. And he promised, and then it got real quiet, except for the baby crying, so I opened the door, and next thing I knew, he was all over me, punching me and ripping at my dress."
"Is this the dress?" The assistant district attorney maneuvers the distance from the witness stand to the prosecutor's table in two quick strides, retrieving a shapeless, gray jersey dress that has obviously seen better days. He shows it to the witness before offering it up for the jury's inspection.
"Yes, sir. That's it."
Amanda leans back in her chair, as if to indicate her lack of concern. She hopes the jury will be as unimpressed as she is by the two tiny rips to the bottom of the dress's side seams, fissures that could just as easily have resulted from Caroline Fletcher pulling the dress down over her hips, as from Derek Clemens pulling it up.
"What happened after he ripped your dress?"
"He threw me down on the bed, on my stomach, and bit me."
The incriminating photographs appear, as if by magic, in the hands of the assistant district attorney. They are quickly introduced into evidence and distributed to the jury. Amanda watches the jurors as they examine the impressions of Derek Clemens's teeth branded into the middle of Caroline Fletcher's back, disgust flickering across their faces like flames from a campfire as they struggle to maintain the veneer of impartiality.
As always, the jurors are a decidedly mixed lot -- an old Jewish retiree squeezed between two middle-aged black women; a clean-shaven Hispanic man in a suit and tie next to a ponytailed young man in a T-shirt and jeans; a black woman with white hair behind a white woman with black hair; the heavyset, the lean, the eager, the blasé. All with one thing in common -- the contempt in their eyes as they glance from the photographs to the defendant.
"What happened after he bit you?"
Caroline Fletcher hesitates, looks toward her feet. "He flipped me over on my back and had sex with me."
"He raped you?" the prosecutor asks, carefully rephrasing her answer.
"Yes, sir. He raped me."
"He raped you," Tyrone King repeats. "And then what?"
"After he was finished, I called the salon to tell them I'd be late for work, and he grabbed the phone out of my hands and threw it at my head."
Resulting in the charge of assault with a deadly weapon, Amanda thinks, adding a legitimate question to her list of groceries. You called the salon and not the police?
"He threw the phone at your head," the prosecutor repeats, in what is fast becoming a tiresome habit.
"Yes, sir. It hit the side of my head, then fell to the floor and broke apart."
"What happened next?"
"I changed my clothes and went to work. He ripped my dress," she reminds the jury. "So I had to change."
"And did you report what happened to the police?"
"Yes, sir."
"When was that?"
"A couple of days later. He started hitting me again, and I told him if he didn't stop, I'd go to the police, and he didn't stop, so I did."
"What did you tell the police?"
Caroline Fletcher looks confused. "Well, what the officer already told you." She is alluding to Sergeant Dan Peterson, the previous witness, a man so nearsighted his face virtually vanished inside his notes for most of his testimony.
"You told him about the rape?"
"I told him that me and Derek had been fighting, that Derek was always slapping me around and stuff, and then he took some pictures."
Tyrone King lifts long, elegant fingers into the air, signaling for his witness to pause while he locates several more photographs and shows them to Caroline Fletcher. "Are these the pictures the police officer took?"
Caroline winces as she looks over the various pictures. A nice touch, Amanda thinks, wondering if she's been coached. Don't be afraid to show some emotion, she can almost hear Tyrone King whisper in his seductive baritone. It's crucial that you appear sympathetic to the jury.
Amanda looks toward her lap, tries picturing the photographs through the jury's eyes. Not too damning really. A few scratches on the woman's cheek that could easily be the result of her daughter's groping fingers, a slight red mark on her chin, a fading purple blotch on her upper right arm, either of which could have come from almost anything. Hardly the stuff of a major assault. Nothing to directly implicate her client.
"And that's when I told him about Derek biting me," Caroline continues, unprompted. "And so he took pictures of my back, and then he asked me if Derek had sexually assaulted me, and I said I wasn't sure."
"You weren't sure?"
"Well, we've been together for three years. We have a baby. I wasn't sure about my rights until Sergeant Peterson told me."
"And that's when you decided to press charges against Derek Clemens?"
"Yes, sir. So I pressed charges, and the police drove me back to my apartment, and they arrested Derek."
A phone rings, disturbing the natural rhythms of the room. A tune emerges. Camptown ladies sing dis song -- Doo-dah! Doo-dah. And then again. Camptown ladies sing dis song...
Amanda glances toward her purse on the floor by her feet. Surely she hasn't left her phone on, she hopes, reaching inside her purse, as do several women on the jury. The Hispanic man reaches for his jacket pocket. The prosecuting attorney looks accusingly at the woman who is his second chair, but she shakes her head and widens her eyes, as if to say, Not me.
Camptown ladies sing dis song -- Doo-dah! doo-dah.
"Oh, my God," the witness suddenly exclaims, the color disappearing from her already pale face as she grabs her enormous canvas bag from the floor beside her and rummages around inside it, the tune growing louder, more insistent.
Camptown ladies sing dis song...
"I'm so sorry," she apologizes to the judge, who peers at her disapprovingly over the top of a pair of wire-rimmed reading glasses as she switches her portable phone off and flings it back in her purse. "I told people not to call me," she offers by way of explanation.
"Kindly leave your phone at home this afternoon," the judge says curtly, taking the opportunity to break for lunch. "And your gum," he adds, before telling everyone to be back at two o'clock.
"So where we going for lunch?" Derek Clemens asks casually, his arm brushing against Amanda's as they rise to their feet.
"I don't do lunch." Amanda gathers her papers into her briefcase. "I suggest you grab a bite in the cafeteria." Instantly she regrets her choice of words. "I'll meet you back here in an hour."
"Where you going?" she hears him ask, but she is already halfway down the center aisle of the courtroom, the ocean roaring in the distance as she steps into the hallway and runs toward the bank of elevators to her right. One opens just as she approaches, which she takes as a good omen, and she checks her watch as she steps inside. If she moves fast enough, she can just make it to the club for the start of her spinning class.
She checks her phone for messages as she runs south along Olive toward Clematis. There are three. Two are from Janet Berg, who lives in the apartment directly below hers, and with whose husband Amanda had a brief, and unnoteworthy, fling several months earlier. Is it possible Janet found out about the affair? Amanda quickly erases both messages, then listens to the third, which is mercifully from her secretary, Kelly Jamieson. Amanda inherited the relentlessly perky young woman with spiky red hair from her predecessor at Beatty and Rowe, a woman who'd apparently grown disillusioned with being a grossly overworked and woefully underpaid associate in the busiest criminal legal firm in town and left to become the trophy wife of an aging lothario.
Nothing wrong with that, Amanda thinks, nearing the corner of Olive and Clematis. She considers trophy wife a noble profession.
Having been one herself.
She calls her office, begins speaking even before her secretary has time to say hello. "Kelly, what's up?" She crosses the street as the light is changing from amber to red.
"Gerald Rayner called to see if you'd agree to another postponement on the Buford case; Maxine Fisher wants to know if she can come in next Wednesday at eleven instead of Thursday at ten; Ellie called to remind you about lunch tomorrow; Ron says he needs you at the meeting on Friday; and a Ben Myers called from Toronto. He wants you to call him, says it's urgent. He left his number."
Amanda stops dead in the middle of the street. "What did you say?"
"Ben Myers called from Toronto," her secretary repeats. "You're from Toronto originally, aren't you?"
Amanda licks at a fresh bead of perspiration forming on her upper lip.
A horn begins honking, followed by another. Amanda tries to put one foot in front of the other, but it is only when she notices several cars impatiently nudging toward her that her legs agree to move.
Puppet! she hears distant voices cry as she weaves her way through the moving line of cars to the other side of the street.
"Amanda? Amanda, are you there?"
"I'll talk to you later." Amanda clicks off the phone and drops it back inside her purse. She stands for several seconds on the sidewalk, taking deep breaths, and exhaling all reminders of the past. By the time she reaches the glass door of the fitness center, she has almost succeeded in erasing the conversation with her secretary from her mind.
Something else Amanda Travis doesn't like: memories.
Copyright © 2005 by Joy Fielding, Inc.
Continues...
Excerpted from Puppetby Joy Fielding Copyright ©2005 by Joy Fielding. Excerpted by permission.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.
"About the title" may belong to another edition of this title.
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LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE HEREUNDER FOR INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY FOR SUCH DAMAGES AND VENDOR’S TOTAL LIABILITY FOR DAMAGES UNDER THIS AGREEMENT AND THE ORDER SHALL BE LIMITED TO THE TOTAL FEES DUE HEREUNDER FOR THE INVOICE UPON WHICH A CLAIM IS BASED.
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NOTICE. Any notice sent pursuant to the Order or this Agreement shall be sent by certified mail, return receipt requested, or by overnight mail to the addresses on the Order or to such address as either party may in the future designate. A copy of any notice to Supplier shall be also sent to General Counsel, 1725 Roe Crest Drive, North Mankato, Minnesota 56003 together with a copy this Agreement. Notices shall be effective upon receipt.
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ASSIGNMENT. Except as otherwise provided, the Order and this Agreement shall be binding upon and inure to the benefit of the parties’ successors and lawful assigns.
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STATUS. Buyer and Supplier are separate entities. Nothing in the Order or this Agreement shall be construed as creating an employer-employee or joint venture relationship.
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COMPLIANCE WITH LAW. Each party shall comply with all state, federal and local laws and regulations applicable to its performance hereunder.
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GOVERNING LAW. The Order and this Agreement shall be governed by the laws of the State of Minnesota, without reference to conflicts of law principles. Any legal suit, action or proceeding arising out of or relating to the Order or these this Agreement shall be commenced in a federal court in Minnesota or in state court in the County of Nicollet, Minnesota, and the appellate courts thereof, and each party hereto irrevocably submits to the exclusive jurisdiction and venue of any such court in any such suit, action or proceeding. With respect to any litigation arising out of the Order or this Agreement, the parties expressly waive any right they may have to a jury trial and agree that any such litigation shall be tried by a judge without a jury and the prevailing party shall be entitled to recover its expenses, including reasonable attorney’s fees, from the other party.
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FORCE MAJEURE. Neither party shall be liable for any failure to perform or delay in performance of this Agreement to the extent that any such failure arises from acts of God, war, civil insurrection or disruption, riots, government act or regulation, strikes, lockouts, labor disruption, cyber or hostile network attacks, inability to obtain raw or finished materials, inability to secure transport, or any cause beyond such party’s commercially reasonable control.
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SURVIVAL. In the event any provision of the Order or this Agreement is held by a tribunal of competent jurisdiction to be contrary to the law, the remaining provisions of the Order or this Agreement will remain in full force and effect. All sections herein relating to payment, ownership, confidentiality, indemnification and duties of defense, representations and warranties, waiver, waiver of jury trial and provisions which by their terms extend beyond the Term shall survive the termination of the Order and this Agreement.
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ENTIRE AGREEMENT. The Order, this Agreement and the operative provisions of any quotation issued by Supplier and any purchase order issued by Buyer, sets forth the entire agreement and understanding among the parties as to the subject matter hereof, and merges and supersedes all prior discussions, agreements, and understandings of every and any nature among them. No proposal, purchase order, order confirmation, acceptance, or any other document provided by either Party to the other, nor any electronic click-wrap, terms of use or similar online consent or acceptance language accompanying or set forth as a prerequisite to any electronic interface or utility associated with any Work, shall be deemed to amend the terms hereof and any such contradictory or additional terms shall be ineffective. No party shall be bound by any condition, definition, warranty, or representations, other than as expressly set forth or provided for in the Order or this Agreement, or as may be, on or subsequent to the date hereof set forth in writing and signed by the party to be bound thereby. In the event of any ambiguity or conflict between any of the terms and conditions contained in this Agreement and the terms and conditions contained in an Order, the terms and conditions of this Agreement shall control, unless the Parties have expressly provided in such Order that a specific provision in this Agreement is amended, in which case this Agreement shall be so amended, but only with respect to such Order. The Order or this Agreement may not be amended, supplemented, changed, or modified, except by agreement in writing signed by the parties to be bound thereby.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to SZ Global, Toronto, Ontario, Canada, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Returns Policy
You may return most new, unopened items within 15 days of the Estimated Delivery Date for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Any customer wishing to return a book has 30 days to do so if they are not entirely satisfied.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.