Synopsis
Public sector and workforce management are transforming as digital technology reshapes how governments operate and interact with citizens. The integration of digital tools, data analytics, and automation has the potential to streamline public services, improve decision-making, and enhance overall efficiency. However, it also presents challenges, such as the need for upskilling employees, managing remote or hybrid work environments, and addressing issues related to data security and privacy. As the workforce adapts to new technologies and roles, public sector organizations must find innovative ways to create a skilled, adaptable, and resilient workforce that can meet the demands of a changing digital landscape. Effective management strategies are key to ensuring the public sector remains responsive, inclusive, and capable of addressing the complex needs of society. Public Sector and Workforce Management in the Digital Age explores the integration of digital technology into the public sector and workforce management practices. It examines the usefulness of digital technology in creating positive work environments, securing data, and improving public services. This book covers topics such as human capital, job satisfaction, and sociology, and is a useful resource for engineers, business owners, policymakers, data scientists, academicians, and researchers.
About the Authors
Ahmed J. Obaid is a Asst. Professor at the Department of Computer Science, Faculty of Computer Science and Mathematics, University of Kufa, Iraq. Dr. Ahmed holds a Bachelor in Computer Science, degree in – Information Systems from College of Computers, University of Anbar, Iraq (2001-2005), and a Master Degree (M. TECH) of Computer Science Engineering (CSE) from School of Information Technology, Jawaharlal Nehru Technological University, Hyderabad, India (2010-2013), and a Doctor of Philosophy (PhD) in Web Mining from College of Information Technology, University of University of Babylon, Iraq (2013-2017). He is a Certified Web Mining Consultant with over 14 years of experience in working as Faculty Member in University of Kufa, Iraq. He has taught courses in Web Designing, Web Scripting, JavaScript, VB.Net, MATLAB Toolbox’s, and other courses on PHP, CMC, and DHTML from more than 10 international organizations and institutes from USA, and India. Dr. Ahmed is a member of Statistical and Information Consultation Center (SICC), University of Kufa, Iraq.
Adriana Burlea-Schiopoiu is a professor of Management at the University of Craiova, Romania, Romanian ambassador for ARGH (Association Francophone de Gestion des Ressources Humaines; President of the Regional Commission of Experts (CRE) - Central and Eastern Europe , President of the AIS SIG – Cognitive Analytics Management (SIGCAM), Member of the Scientific Council of the University Agency of the Francophonie (AUF) ; Head of Cyber-Security Branch – Scientific Innovation Research Group (SIRG); Member of the Directors Board of Doctoral School of the University of Craiova. She is a professor teaching and researching Human Resources Management, Project Management, Social Audit, Corporate Social Responsibility, and Negotiation Techniques at the University of Craiova, Faculty of Economics and Business Administration in Romania. In addition, she was visiting Professor teaching and research in Cross-Cultural Management, Human Resources Management, Intercultural Management at universities in France, Poland, and Latvia. Professor Adriana Burlea-Schiopoiu was invited as the keynote speaker for many international conferences in France, Portugal, Albania, Lebanon, India, Indonesia, Iraq, and Turkey. She is a member of many organizing committees of the national and international journals and conferences. She stimulated and encouraged the cooperation between her university and the other universities around the world (for example, cooperation with staff and teachers from other International Universities in various scientific projects – For example, universities from France, the USA, the UK, Swiss, Belgium, Italy, Portugal, Norway, and Holland). She published in prestigious journals, for example, Journal of Cleaner Production, Corporate Social Responsibility, Environmental Management, International Journal of Finance & Economics, Socio-economic Planning Sciences, and International Journal of Environmental Research and Public Health.
Bharat Bhushan is an Assistant Professor of Department of Computer Science and Engineering (CSE) at School of Engineering and Technology, Sharda University, Greater Noida, India. He received his Undergraduate Degree (B-Tech in Computer Science and Engineering) with Distinction in 2012, received his Postgraduate Degree (M-Tech in Information Security) with Distinction in 2015 and Doctorate Degree (PhD Computer Science and Engineering) in 2021 from Birla Institute of Technology, Mesra, India. He has Published more than 80 research papers in various renowned International conferences and SCI indexed journals. He has contributed with more than 25 book chapters in various books and has edited 11 books from the most famed publishers like Elsevier, IGI Global, and CRC Press. He has served as Keynote Speaker (resource person) numerous reputed international conferences held in different countries including India, Morocco, China, Belgium and Bangladesh. In the past, he worked as an assistant professor at HMR Institute of Technology and Management, New Delhi and Network Engineer in HCL Infosystems Ltd., Noida.
Sobirov Bobur Bachelor of Tourism (all activities):. Samarkand Institute of Economics and Service, Uzbekistan Exchange Program (CANEM): Universidad de Las Palmas de Gran Canaria, Spain Master of Tourism and Hospitality: Samarkand Institute of Economics and Service, Uzbekistan Doctorate study: Samarkand Institute of Economics and Service, Uzbekistan Associate Professor: Tashkent State University of Economics Samarkand branch, Uzbekistan Ph.D on Tourism and Hotel management, SamIES, Uzbekistan Master in Tourism and Hotel services, SamIES, Uzbekistan Bachelor in Tourism in all activities, SamIES, Uzbekistan Exchange program, Erasmus Mundus, ULPGC, Spain
S. Suman Rajest is currently working as Dean of Research and Development (R&D) & International Student Affairs (ISA) at Dhaanish Ahmed College of Engineering, Chennai, Tamil Nadu, India. He is an Editor in Chief of the International Journal of Human Computing Studies and The International Journal of Social Sciences World, He is the Chief Executive Editor of the International Journal of Advanced Engineering Research and Science, International Journal of Advanced Engineering, Management and Science, The International Journal of Health and Medicines, The International Journal of Management Economy and Accounting Fields and The International Journal of Technology Information and Computer and also he is an Editorial Board Member in International Journal of Management in Education, Scopus, Inderscience, EAI Endorsed Transactions on e-Learning, and Bulletin of the Karaganda university Pedagogy series. He is also a Book Series Editor in IGI Global Publisher, Springer, etc. All of his writing, including his research, involves elements of creative nonfiction in the Human Computing learning system. He is also interested in creative writing and digital media, Learning, AI, student health learning, etc. He has published 200 papers in peer-reviewed international journals. He has authored and co-authored several scientific book publications in journals and conferences and is a frequent reviewer of international journals and international conferences and also, he is also a reviewer in Inderscience, EAI Journals, IGI Global, Science Publications, etc.
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