Public Management and Complexity Theory: Richer Decision-Making in Public Services
Language: English
Published by Routledge, 2012
- Softcover
- New
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
AbeBooks seller since January 6, 2003
Condition: New
£ 95.88
Quantity: 2 available
Add to basketItem description from seller
232 pages. 9.00x6.00x1.00 inches. In Stock.
Seller Inventory # x-0415654025
- Title
- Public Management and Complexity Theory: Richer Decision-Making in Public Services
- Author
- Rhodes, Mary Lee (Author)/ Murphy, Joanne (Author)/ Muir, Jenny (Author)/ Murray, John A. (Author)
- Publisher
- Routledge
- Publication year
- 2012
- Condition
- Brand New
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0415654025
- ISBN 13
- 9780415654029
- Item weight
- 0.38 kilograms
That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Existing theoretical frameworks in public management fail to address these features, relying more heavily on attempts to eliminate unpredictability through increased reliance on measurable performance objectives, improved financial and human resource management techniques, decentralisation of authority and accountability and resolving principal-agent behaviour pathologies. Essentially, these are all attempts to improve the 'steering' capacity of public sector managers and policy makers.By adopting a Complex Adaptive Systems (CAS) approach to public services, this book shifts the focus from developing steering techniques to identifying patterns of behaviour of the participants with the ultimate objective of increasing policy-makers' and practitioners' understanding of the factors that may enable more effective public service decision-making and provision. The authors apply a CAS framework to a series of case studies in public sector management to generate new insights into the issues, processes and participants in public service domains.
"Synopsis" may belong to another edition of this title.
About the Author
Mary Lee Rhodes is Lecturer in Service Delivery & Systems at Trinity College Dublin, Ireland.
Joanne Murphy is Research Fellow in Governance, Public Policy and Social Research at Queen's University Belfast, UK.
Jenny Muir is Lecturer in Spatial & Environmental Planning at Queen's University Belfast, UK.
John A. Murray is Professor of Business Studies at Trinity College Dublin, Ireland.
"About the title" may belong to another edition of this title.
Revaluation Books
Exeter, United Kingdom
AbeBooks seller since January 6, 2003
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