The Profits of Distrust: Citizen-Consumers, Drinking Water, and the Crisis of Confidence in American Government (Business and Public Policy)

Teodoro, Manuel P.; Zuhlke, Samantha; Switzer, David

ISBN 10: 1009244868 / ISBN 13: 9781009244862

Published by Cambridge University Press, 2022

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Bibliographic Details

• Title: The Profits of Distrust: Citizen-Consumers, Drinking Water, and the Crisis of Confidence in American Government (Business and Public Policy)
• Publisher: Cambridge University Press
• Publication Date: 2022
• Language: English
• ISBN 10: 1009244868
• ISBN 13: 9781009244862
• Binding: Hardcover
• Condition: New

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Synopsis

The burgeoning bottled water industry presents a paradox: Why do people choose expensive, environmentally destructive bottled water, rather than cheaper, sustainable, and more rigorously regulated tap water? The Profits of Distrust links citizens' choices about the water they drink to civic life more broadly, marshalling a rich variety of data on public opinion, consumer behavior, political participation, geography, and water quality. Basic services are the bedrock of democratic legitimacy. Failing, inequitable basic services cause citizen-consumers to abandon government in favor of commercial competitors. This vicious cycle of distrust undermines democracy while commercial firms reap the profits of distrust – disproportionately so from the poor and racial/ethnic minority communities. But the vicious cycle can also be virtuous: excellent basic services build trust in government and foster greater engagement between citizens and the state. Rebuilding confidence in American democracy starts with literally rebuilding the basic infrastructure that sustains life.

About the Authors

Manuel P. Teodoro is Associate Professor at the Robert M. La Follette School of Public Affairs, University of Wisconsin, Madison. He works at the intersection of politics, policy, and management, with a focus on water in the United States. His research involves utility governance, regulation, and environmental justice. A prolific speaker, blogger, and author of Bureaucratic Ambition (2011), Teodoro has advised water sector leaders for more than twenty-five years.

Samantha Zuhlke is Assistant Professor in the School of Planning and Public Affairs at the University of Iowa. She applies novel methods of spatial analysis to investigate important problems in public policy, public administration, and environmental politics. Her current research examines how partisan politics shape the US nonprofit sector.

David Switzer is Assistant Professor at the Harry S. Truman School of Public Affairs, University of Missouri. He researches environmental policy, politics, and administration. His work focuses on local government water policy in the United States, examining the how the interactions between institutions, citizens, and the environment inform the implementation and development of public policy at the local level.