Professional Front Office Management
Ninemeier, Jack, Hayes, David, Woods, Robert, Austin, Michele
ISBN 10: 0131700693 ISBN 13: 9780131700697
Published by Pearson Education, Limited, 2006
Used
Soft cover
From
Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
AbeBooks Seller since 13 October 2008
This specific item is no longer available.
About this Item
Description:
Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 6693557-6
Synopsis:
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.
The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Professional Front Office Management
Publisher: Pearson Education, Limited
Publication Date: 2006
Binding: Soft cover
Condition: Very Good