Process Management to Quality Improvement : The Way to Design, Document and Re-Engineer Business Systems
Language: English
Published by Wiley Jan 1995, 1995
- Hardcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 134.95
Quantity: 2 available
Add to basketItem description from seller
Neuware - Process Management to Quality Improvement is the first book to address both business process design and quality management in a single framework. Unlike most books in these fields, it provides practical guidance, where the emphasis is on how to implement the principles effectively and efficiently. This book provides a complete approach to both areas and also links the two. For practitioners of Business Process Re-engineering, it provides step-by-step guidance on how to check for quality in their radically redesigned processes. Quality management professionals can learn how to express their approaches within a process framework. The book provides guidance and summary process charts for three popular management models, the ISO 9000 International Quality Standard, the Malcolm Baldrige National Quality Award and the European Quality Award. This book provides the answer for managers and consultants who need to bridge the gap between finding a systematic approach to quality and the wider needs of the organization. Those needing to write procedures and instructions and to document business processes will find the book invaluable. It also provides a foundation for those studying process modelling, quality management and business re-engineering.…
Seller Inventory # 9780471942832
- Title
- Process Management to Quality Improvement : The Way to Design, Document and Re-Engineer Business Systems
- Author
- Gary Born
- Publisher
- Wiley Jan 1995
- Publication year
- 1995
- Condition
- Neu
- Binding
- Buch
- Language
- English
- ISBN 10
- 0471942839
- ISBN 13
- 9780471942832
- Item weight
- 730 grams
- Dimensions
- 256x184x22 mm
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
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| Item | 7 to 10 business days | 5 to 7 business days |
|---|---|---|
| First item | £ 29.51 | £ 37.94 |
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