Title: Process Improvement Principles: A Concise Guide for Managers (Simio Business Productivity Series)
Publisher: CreateSpace Independent Publishing Platform
Publication Date: 2014
Language: English
ISBN 10: 1503108244
ISBN 13: 9781503108240
Binding: Soft cover
Condition: Good

About this title

Synopsis

This book presents a set of process improvement principles that can be applied by managers to improve the design and operation of their production systems encompassing both manufacturing and service systems.

A production system is comprised of one or more resources that are utilized to perform useful work. In a manufacturing setting the resources might include machines, tools, operators, and material handling devices. In a service system such as a health clinic the resources might include a waiting area, doctors and nurses, imaging equipment, and exam rooms. In either case the availability of resources limits the flow of work through the system.

An entity is the work item that moves through the system. Note that an entity might be a part that we are manufacturing, a patient that we are treating in an emergency department, a passenger that we are processing at an airport, or a business transaction that we are executing. The process improvement principles that we develop will apply equally to all these different types of systems.

Our objective is to design and run production systems that can efficiently process entities using the resources that we have allocated to the system. We want our entities to be processed with least cost and in a timely manner.

We will use simulation models as the primary method for establishing our process improvement principles. We use simulation because of its ability to capture variability within our processes as well as its flexibility to quickly and easily model a wide range of production systems. A simulation model is able to “act out” the movement of entities through the system, and capture the impact of limited resources on the system performance. We can also watch animations of our systems, and gain insights into the system behavior. We can quickly evaluate many different system alternatives, and compare key performance indicators (KPI’s) to select the best strategies. Although we will make use of many different simulation models in our analysis, there is no need for the reader to be skilled in building their own simulation models as they are provided and can be run with freely downloadable software.

This book does not propose or present a process improvement methodology such as Six Sigma or Lean. Instead it presents and illustrates basic principles for process improvement that can be used with any methodology within your process improvement projects. For example within a Six Sigma project methodology involving the five phases of Define, Measure, Analyze, Improve, and Control, this book is focused on the fourth phase by presenting principles that improve process performance.

This book is targeted at busy managers and therefore is intentionally short in length. The goal of this book is to concisely convey the process improvement principles in as few words as possible.

About the Author

C. Dennis Pegden, PhD. is co-founder and Chief Executive Officer of Simio LLC. He was also the founder and CEO of Systems Modeling Corporation, later purchased by Rockwell Automation. He has held faculty positions at the University of Alabama in Huntsville and The Pennsylvania State University. He led in the development of the SLAM, SIMAN, Arena, and Simio simulation tools. He has co-authored three simulation textbooks and has published papers in a number of fields including scheduling and simulation. Dennis is widely recognized as a “Titan” of simulation and has been responsible for many simulation and scheduling innovations over the past 35 years.

"About this title" may belong to another edition of this title.

Store Description

Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books ? giving both new and preloved titles a second life. The company also operates World of Books ? Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world?s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission

Visit Seller's Storefront

Seller's business information

SBYB, Inc.
900 Knell Rd, Montgomery, IL, 60538, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.

Right of cancellation

If you are a consumer you can cancel the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

INFORMATION REGARDING THE RIGHT OF CANCELLATION

Statutory Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the the last good or the last lot or piece.

To exercise the right to cancel, you must inform us, glenthebookseller, 625 S Railroad St, Bldg 11, 60538, Montgomery, Illinois, U.S.A., +1 6308001491, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel with contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us or glenthebookseller, PO BOX 4816, 60507, Aurora, Illinois, U.S.A., +1 6308001491, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of cancellation

The right of cancellation does not apply to:

the delivery of newspapers, journals or magazines with the exception of subscription contracts; and
the supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: (glenthebookseller, 625 S Railroad St, Bldg 11, 60538, Montgomery, Illinois, U.S.A., +1 6308001491)

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

* Delete as appropriate.

Shipping Terms

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	4 to 12 business days	3 to 6 business days
First item	� 0.00	� 8.06

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.