Problem-solving and Learning for Public Services and Public Management
Language: English
Published by Springer International Publishing AG, CH, 2024
Series: Book 152 of 190 - Springer Texts in Business and Economics
- Hardcover
- New
Seller: Rarewaves.com USA, London, London, United KingdomRarewaves.com USA
AbeBooks seller since June 11, 2025
Condition: New
£ 115.57
Quantity: Over 20 available
Add to basketItem description from seller
In this textbook readers will acquire knowledge of problem-solving and learning to enhance both efficiency and the experience of service users in rapidly changing service environments, that can create new service models. Emphasizing that, above all else, individuals are at the centre of services, the book goes deeply into the nature of public services and their logic-of-practice. By applying learning and problem-solving approaches, the reader gains practical capabilities in addition to an appreciation of the latest research literature. Following a multidisciplinary, international approach, the book suggests a new typology of problem-framing and presents many examples of how new service solutions can be created in any public service context. The book offers a conceptual toolkit to understand and analyse dynamically changing services and the application of new technologies. Topics covered include pressing issues surrounding public services, such as e-technology, digitalisation, e-services, artificial intelligence, entrepreneurialism, sustainability, climate, inequality, developing economies, and smart cities. Chapters follow a similar structure: issue, problems, what we know, learning framework, worked example, theory and practice conclusions, as well as teacher and learner notes. Addressing advanced undergraduate and graduate students of public administration, public management, political science, sociology, computer science, and information systems, the book will also be a valuable resource for practitioners, i.e. experts and managers in public organizations, professionals in organizations working at the business and public sectors, consultants, and IT suppliers. …
Seller Inventory # LU-9783031432293
- Title
- Problem-solving and Learning for Public Services and Public Management
- Author
- Tony Kinder, Jari Stenvall
- Publisher
- Springer International Publishing AG, CH
- Publication year
- 2024
- Condition
- New
- Binding
- Hardback
- Language
- English
- ISBN 10
- 3031432290
- ISBN 13
- 9783031432293
- Edition
- 2024 ed.
- Item weight
- 844 grams
- Dimensions
- 15.6 x 2.69 x 23.39 cm
- Series
- Book 152 of 190: Springer Texts in Business and Economics
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About the Author
"About the title" may belong to another edition of this title.
Rarewaves.com USA
London, London, United Kingdom
AbeBooks seller since June 11, 2025
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