Primavera Haiku

We accept Visa, Mastercard, Paypal.
Buyer will pre-pay book cost and shipping. Buyer should select the method of shipping.

Returns policy: In order to be eligible for a refund, you must return your item to us in the same condition you received it, and the return must be postmarked within 30 days of shipment.

When writing to us to arrange for its return, please be as descriptive as possible regarding the problem with the merchandise.

If you receive an item that is different to what was described, or that is in worse condition than indicated, you are eligible for a full refund, return costs included.

Items which are sent correctly and no longer wanted will be refunded the purchase price only.
If a new unwanted item is returned opened, we may deduct a reasonable restocking fee from your refund.

Libro Co. Italia srl
Capitale sociale 50.000 euro
Iscritta alla Camera di commercio di Firenze
Codice fiscale e numero d'iscrizione 00527630479
Amministratore Delegato Massimo Megli

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Libro Co. Italia Srl, San Casciano Val di Pesa, Firenze, Italy, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Le spedizioni avvengono esclusivamente con corriere espresso.
Le tariffe variano a seconda della località, del peso e delle dimensioni.