Presenting Service : The Ultimate Guide for the Foodservice Professional
Luciani, Valentino, Kotschevar, Lendal H.
ISBN 10: 0471475785 ISBN 13: 9780471475781
Published by Wiley & Sons, Incorporated, John, 2006
Used
Soft cover
From
Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
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This specific item is no longer available.
About this Item
Description:
Used book that is in clean, average condition without any missing pages. Seller Inventory # 9750230-6
Synopsis:
Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional atti-tude are the ingredients needed to harvest those rewards. Presenting Service, 2E educates servers, supervisors, and managers in the techniques and demeanor of professional service. This book pays special attention to the historical context of service, the manager's role in good service including hiring and managing employees, how to become a good server, and the various types of service in food-service operations. There is an art to good service that can be trained and taught, and Presenting Service provides the manager with the skills to create a good dining experience through good service.
About the Author:
LENDAL H. KOTSCHEVAR, PHD, FMP, is Professor Emeritus at Florida International University.
VALENTINO LUCIANI, CHE, is a former lecturer in the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Presenting Service : The Ultimate Guide for ...
Publisher: Wiley & Sons, Incorporated, John
Publication Date: 2006
Binding: Soft cover
Condition: Good
Edition: 2nd Edition.
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Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition
Published by
John Wiley and Sons (edition 2nd), 2006
ISBN 10: 0471475785
ISBN 13: 9780471475781
Used
Paperback
Seller: BooksRun, Philadelphia, PA, U.S.A.
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Paperback. Condition: Fair. 2nd. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 0471475785-7-1-13
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Presenting Service: The Ultimate Guide for the Foodservice Professional
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paperback. Condition: Gut. 255 Seiten; 9780471475781.3 Gewicht in Gramm: 1. Seller Inventory # 802342
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Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition
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Condition: acceptable. Book is considered to be in acceptable condition. The actual cover image may not match the stock photo. Book may have one or more of the following defects: noticeable wear on the cover dust jacket or spine; curved, dog eared or creased page s ; writing or highlighting inside or on the edges; sticker s or other adhesive on cover; CD DVD may not be included; and book may be a former library copy. Seller Inventory # SEWV.0471475785.A
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Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition [Paperback] Kotschevar, Lendal H. and Luciani, Valentino
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Presenting Service: The Ultimate Guide for the Foodservice Professional
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Paperback. Condition: new. Excellent Condition.Excels in customer satisfaction, prompt replies, and quality checks. Seller Inventory # Scanned0471475785
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Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition
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Presenting Service
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # FW-9780471475781
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Presenting Service (Paperback)
Published by
John Wiley & Sons Inc, New York, 2006
ISBN 10: 0471475785
ISBN 13: 9780471475781
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Seller: CitiRetail, Stevenage, United Kingdom
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Paperback. Condition: new. Paperback. Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional atti-tude are the ingredients needed to harvest those rewards. Presenting Service, 2E educates servers, supervisors, and managers in the techniques and demeanor of professional service. This book pays special attention to the historical context of service, the manager's role in good service including hiring and managing employees, how to become a good server, and the various types of service in food-service operations. There is an art to good service that can be trained and taught, and Presenting Service provides the manager with the skills to create a good dining experience through good service. There is an art to good service that can be trained and taught and Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition provides students with the skills to create a good dining experience through good service. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9780471475781
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Presenting Service: The Ultimate Guide for the Foodservice Professional
Published by
Wiley & Sons, 2006
ISBN 10: 0471475785
ISBN 13: 9780471475781
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Kartoniert / Broschiert. Condition: New. There is an art to good service that can be trained and taught and Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition provides students with the skills to create a good dining experience through good service.A detai. Seller Inventory # 594703830
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Presenting Service : The Ultimate Guide for the Foodservice Professional
Seller: GreatBookPrices, Columbia, MD, U.S.A.
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Condition: New. Seller Inventory # 1690904-n