The Practice of Tipping: A New Zealand Perspective

Language: English

Published by LAP LAMBERT Academic Publishing Mai 2011, 2011

3844396764 / 9783844396768

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Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, GermanyBuchWeltWeit Ludwig Meier e.K.

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Softcover

Condition: New

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This item is printed on demand - it takes 3-4 days longer - Neuware -Tipping is a unique hospitality phenomenon because it involves the extra payment for service that accompanies the delivery of food and beverage that the customer has already consumed. Because tipping is not part of New Zealand's culture many New Zealanders stiff' their wait staff. Other nationalities, like the Americans, tend to be more generous because tipping is part of their culture. Despite the propensity for New Zealanders not to tip, a trend has emerged since the 1980s; New Zealand restaurant diners began [and continue] to tip, but their tipping patterns are associated with high-end dining experiences rather than habitual tipping within all hospitality experiences. Within restaurant environments the culture of tipping can generate a positive synergy; tipping promotes highly positive diner/staff experiences by encouraging customised services for guests. The management and distribution of the tips varies between restaurant operations and falls into two categories. The overall result encourages staff to stay longer with their employer, an important consideration, given the transient reputation of hospitality employees. 84 pp. Englisch.…

Seller Inventory # 9783844396768

Title
The Practice of Tipping: A New Zealand Perspective
Author
Marcus Pearson
Publisher
LAP LAMBERT Academic Publishing Mai 2011
Publication year
2011
Condition
Neu
Binding
Taschenbuch
Language
English
ISBN 10
3844396764
ISBN 13
9783844396768
Item weight
143 grams
Dimensions
220x150x6 mm

BuchWeltWeit Ludwig Meier e.K.

Bergisch Gladbach, Germany

5-star seller

AbeBooks seller since January 11, 2012

Shipping rates from Germany to U.S.A.

Item5 to 15 business days5 to 15 business days
First item£ 19.26£ 19.26
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BuchWeltWeit Ludwig Meier e.K.

Germany