In addition to giving you in-depth knowledge of the standard features of the WebFlow Engine, this explains all of the new Internet-based possibilities. It also shows you how process management fits into your organization and helps you improve the speed, quality, and consistency of everyday business proceses.
You will learn how to deploy and extend SAP workflows, create your own, and make your project a success. Of particular interest is the use of new technologies such as XML messaging as well as the insight you gain into the use of workflows in mySAP.com (for example, mySAP SRM and mySAP CRM).
Additional tips and tricks, checklists, guidelines for administrators, custom programs, and debugging techniques make this book an indispensable reference for everyday use.
Highlights:
- Setting Up an SAP Workflow
- Agent Assignment
- Workflow Administration
- Creating a Workflow
- E-Process Interfaces
- Using Forms
- Custom Programs
Alan Rickayzen is the product manager of Alloy, the first joint software product between IBM and SAP. This integrates IBM Lotus Notes with SAP and includes workflow decision management. He has been with SAP since 1992 and in data processing since 1988. In 1995, he joined the SAP Business Workflow group performing development work as well as consulting for various major U.S. customers. During this time, he amassed a good technical knowledge of the product before moving in 1998 to workflow product management where he was the principal liaison for the SAP workflow user groups. He has written regularly for SAP journals and was an author of the first edition of Practical Workflow for SAP. In his pursuit of Interoperability he became one of the original authors of the Web standard BPEL4People and WS-HumanTask, which have now been taken to Oasis. Alan Rickayzen graduated from Kings College, London with a bachelor of science degree in physics. Jocelyn Dart is an SAP employee and has a number of specialties, including SAP Business Workflow, SAP Interactive Forms by Adobe, and HCM Processes and Forms. She has been involved with SAP products since 1990 on various customer sites. In 1994, she joined SAP Australia as a help desk support consultant. Later, she became an instructor giving courses in ABAP, Internet Transaction Server, SAP Business Workflow, SAP SRM, and SAP Interactive Forms by Adobe. She is currently a SAP Field Services consultant advising various major Australian and New Zealand customers. She is acknowledged as a global expert in SAP Business Workflow and regional expert in HCM Processes and Forms. Jocelyn Dart has a bachelor's degree in applied science. (Computing Science) from the University of Technology, Sydney. Dr. Carsten Brennecke has been involved in Workflow Management since 1995. In 1998 he joined SAP AG to work in workflow development. Carsten Brennecke is responsible for workflow documentation and he is directly involved in the planning and development of the WebFlow Engine. In addition, he takes an active role in the development WebFlow training and on occasion delivers training courses himself. Markus Schneider has an MA in linguistics from Aachen Technical University. During this course he developed a new training and documentation concept for a local IT company. Markus Schneider joined SAP AG in 1998 to develop documentation and training material for SAP workflow. He is now in the WebFlow Engine development team and has a deep understanding of the underlying architecture.
