A Practical Guide to Information Systems Process Improvement
Anita Cassidy; Keith Guggenberger
Language: English
Published by St. Lucie Press, Boca Raton, Florida, U.S.A., 2000
- Hardcover
- Used

Seller: Goulds Book Arcade, Sydney, Newtown, Sydney, NSW, AustraliaGoulds Book Arcade, Sydney
AbeBooks seller since April 28, 2003
Condition: Used - Very good
£ 16.31
Quantity: 1 available
Add to basketItem description from seller
The cover has a little wear, with a sticker on the back. The page edges are lightly tanned. 269 pages. Books listed here are not stored at the shop. Please contact us if you want to pick up a book from Newtown.
Seller Inventory # 165257
- Title
- A Practical Guide to Information Systems Process Improvement
- Author
- Anita Cassidy; Keith Guggenberger
- Publisher
- St. Lucie Press, Boca Raton, Florida, U.S.A.
- Publication year
- 2000
- Condition
- Very Good
- Dust jacket
- No Dust Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1574442813
- ISBN 13
- 9781574442816
- Seller catalogs
- Sciences & Tech. Subjects, inc. Maths & Astronomy
When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy to reduce costs, shorten cycle times, improve quality, and increase user satisfaction in other areas of business such as Quality, Manufacturing, and Engineering. While there are many books available on process improvement and process re-engineering, few of them address the unique processes within information systems as clearly and succinctly as A Practical Guide to Information Systems Improvement.
Process Improvement for IS
Tailored specifically for IS processes, A Practical Guide to Information Systems Process Improvement provides a step-by-step method for creating a world class Information System organization. The authors introduce process management and highlight its application to information systems. The book outlines a practical, complete, and easy-to-understand method for improving or re-engineering the processes within the Information Systems organization ― simplifying process improvement so that you can begin to use it immediately.
Avoid common pitfalls and mistakes
The evolving business environment puts new demands on your Information Systems. E-commerce, changing technology, ERP, and globalization are just a few of the areas that will benefit from process improvement. This easy-to-follow guide includes a corresponding process model for each step that serves as a starting point for process improvement effort. It provides a checklist to ensure your new process meets all the requirements for its particular purpose and identifies pitfalls and mistakes to avoid.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Goulds Book Arcade, Sydney
Newtown, Sydney, NSW, Australia
AbeBooks seller since April 28, 2003
Shipping rates from Australia to U.S.A.
| Item | 8 to 40 business days | 8 to 40 business days |
|---|---|---|
| First item | £ 18.89 | £ 18.89 |
Payment methods
- Paypal
Store description
Large shop within 4 miles of Sydney Opera House and close to Sydney University. First established in Sydney in 1967. Have remainders bought over those years, many ageing like good wine. We have many second hand books in all categories. Find us on Google Maps. Enter "Goulds Books Australia". We are at 536 King St, Newtown.
Specialty
Australian Labor Movement History, Australian History, History of the Left, Art, Aust and World, Humour, China & Asia, S.F. in the shop, All General Bookselling Categories, War & Military, Religion & Philosophy, not on the web.Seller's business information
Goulds Book Arcade, Sydney
NSW, Australia
Terms of sale
We are pleased to receive orders via the Abebooks shopping basket. VISITS: PRIOR NOTICE is needed if you would like to PICK UP a book from our shop. Our listed books are not on the public access shelves, though duplicates might be. You could use Ask Bookseller a Question, beneath the book description, and type something like: Can I pick up this book at the weekend. This minimizes the keyboard work you need to do. Or communicate with us in any other way. Much of our stock will probably never be listed, as our shop is about the size of two tennis courts, so a visit can be rewarding. There are many good cheap cafes in Newtown, an emerging tourist area, close to the Sydney CBD, and many customers make a night of it.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Goulds Book Arcade, Sydney, Newtown, Sydney, New South Wales, Australia, +61 2-9519-8947, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually ship within 3 business days, unless Express or Courier services are requested. For overweight books, we will seldom apply for extra postage (even though we may warn of this in the description) as we have recently got a low contract postage rate through the Australian Booksellers¿ Association.