Improving performance is the number one goal of any manager, HR or line. Whiddett and Hollyforde show how to create and implement a competencies framework that will help you to improve performance levels within your organisation.
'Whether you are encountering competencies for the first time, or indeed have some or little experience of their application in the workplace, this updated version of The Competencies Handbook is able to guide you through all the intricacies in a simple, easy to understand format.
As the authors themselves comment "competencies typically form the foundations of core HR processes", therefore this is an ideal HR reference book which can be used by all levels of HR practitioners as they go about their daily duties. It will help them to add value to any debate with line management in respect of the world of competencies.'
John Gloak
HR Director, IT and Operations
Lloyds TSB Bank plc
'As the director of small, relatively new company, I see the book as being a valuable tool to assist us, and similar organisations, in the development of a new competency framework. Equally, for those organisations that already have well-developed competency frameworks, the book will help ensure they are making best use of them.'
Andrew Stephens
Director
Local Government Data Unit - Wales