The Power of LEO: The Revolutionary Process for Achieving Extraordinary Results
Language: English
Published by McGraw Hill, 2011
- Hardcover
- Used
Seller: Reliant Bookstore, El Dorado, KS, U.S.A.Reliant Bookstore
AbeBooks seller since June 30, 2021
Condition: Used - Good
£ 3.96
Quantity: 1 available
Add to basketItem description from seller
This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.
Seller Inventory # RDV.0071767991.G
- Title
- The Power of LEO: The Revolutionary Process for Achieving Extraordinary Results
- Author
- Chowdhury, Subir
- Publisher
- McGraw Hill
- Publication year
- 2011
- Condition
- good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0071767991
- ISBN 13
- 9780071767996
Outperform the competition with Subir Chowdhury’s next-generation management system
“Nobody knows quality like Subir Chowdhury, and The Power of LEO reveals the elegant new approach he has pioneered with the world’s top companies. I couldn’t recommend this book more.”
―Marshall Goldsmith, author of the New York Times bestsellers MOJO and What Got You Here Won’t Get You There
“The Power of LEO will be beneficial to any organization that utilizes its principles and incorporates them into their culture. Subir Chowdhury’s LEO is guaranteed to produce results.”
―Michael King, CEO and National President, Volunteers of America
“A no-nonsense book full of real-life case examples, practical tips, and proven strategies. If you’re looking to make quality a way of life, this is definitely the book for you.”
―Jim Kouzes, coauthor of the bestselling The Leadership Challenge
“We have applied LEO in my hospital and it works. Subir Chowdhury’s book will serve as a powerful reminder to the healthcare industry that its primary goal is to develop, enhance, and delight its most important customer: the patient.”
―Mark L. Rosenblum, M.D., Chair, Department of Neurosurgery, Henry Ford Health System, and Vice President of Clinical Programs, Henry Ford West Bloomfield Hospital
“Most management strategies are great in theory. But how does a line executive put it to use? The Power of LEO shows us how in practical, down-to-earth terms and anecdotes. A most useful read!”
―Jim Lawrence, CEO, Rothschild North America and former Vice Chairman and CFO, General Mills
“It doesn’t take long for you to see that this isn’t just another business book on improving processes; it also applies to everyone on a personal level. And Chowdhury writes from the heart. I enjoyed his easy-to-read case histories of businesses that have taken the LEO approach and it was proven to be equally effective at putting out fires, transforming process flow, and for developing new products and services.”
―Qualitydigest.com
About the Book:
Hailed as “the Quality Prophet” by BusinessWeek, Subir Chowdhury is the long-established global authority on the critical importance of quality and how to achieve it with Design for Six Sigma (DFSS). Now, he takes it to the next level by showing you how to build quality into the DNA of your entire organization.
In his bestselling book , Chowdhury introduced his next-generation management system―LEO. In The Power of LEO, he describes how continuous focus on quality improvement can revolutionize any process―from manufacturing operations to managerial decision making. The secret is to cease delegating the responsibility of quality to specific teams or departments and permanently lodge it within the core of an organization’s culture.
Chowdhury’s profoundly simple yet extraordinarily effective management system is based on three basic principles:
- Listen―Seek input from all stakeholders within your organization, from suppliers to employees to customers
- Enrich―Create new ideas for improvement and solutions for problems using simple techniques
- Optimize―Select the best improvement idea or solution, subject it to testing in the real world, and correct all shortcomings
Quality methodologies like Six Sigma and Lean can be highly effective but are used narrowly and by limited personnel within an organization. LEO is the encompassing strategy that can be easily embraced by everyone within an organization, resulting in measurable improvements in your operations, products, and bottom line.
If you’re serious about competing in the global marketplace, join Subir Chowdhury on his quest for overall quality and transform your organization from a company that does some things well into an established industry leader.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Reliant Bookstore
El Dorado, KS, U.S.A.
AbeBooks seller since June 30, 2021
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 2 to 5 business days |
|---|---|---|
| First item | £ 0.00 | £ 8.28 |
Payment methods
Store description
Reliant Bookstore is a brick and mortar and also online bookstore located in Kansas. We pride ourselves in quality customer service and hope you find all of our listings up to your expectations!
Specialty
All typesSeller's business information
Reliant Distribution Group, LLC
114 N. Vine St.
El Dorado, KS U.S.A. 67042
Terms of sale
Reliant Bookstore is a Kansas based bookstore that focuses on selling quality used books with exceptional customer service. For any further questions, please email support@reliantbookstore.com.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Reliant Bookstore, El Dorado, Kansas, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.