Portnoy's Complaint

Legal notice

Website provider identification:

Berliner Büchertisch e.G.
Richardstraße 83
12043 Berlin
Germany
Tel.: +493056820250
E-mail: online@buechertisch.org

Chairman: Cornelia Temesvári, Sabrina Janthur, Marta Wierzba
Chairman of the Supervisory Board: Vanessa Rock

Entered in the Register of Cooperatives of the District Court Berlin Charlottenburg
Cooperative register number: GnR 767
VAT ID No.: DE815533610

Auditing association: PkmG Boxhagener Str. 76 10245 Berlin

Professional liability insurance
Mannheimer Versicherung
Augustaanlage 66
68165
Mannheim
Territorial validity of the professional liability insurance: EU

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

Instructions for revocation/Standard Business Terms and customer information/ data protection declaration

Right of withdrawal for the sale of goods

Revocation right for consumers

(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for revocation

Revocation right

You have the right to revoke this contract within 14 days without specifying any reasons.
The revocation period is 14 days with effect from the day,

• on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;

• on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;

• on which you or a third party nominated by you, which is not the carrier, had taken possession of the last part delivery or the last unit, provided you had ordered a product, which is delivered in several part deliveries or units;

To exercise your right of withdrawal, you must inform us (Berliner Büchertisch e.G., Richardstraße 83, 12043 Berlin, Telephone number: +493056820250, E-Mail address: online@buechertisch.org) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

You can also exercise your right of withdrawal online by clicking on a button labelled accordingly (such as ‘Withdraw from contract’ or similar) on the AbeBooks/ZVAB website. If you use this online function, you will immediately receive a confirmation of receipt on a durable medium (e.g. via email) containing information on the content of the withdrawal notice, as well as the date and time of its receipt.

In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.

We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.

You must return or transfer the products to us immediately and, in any case, at the latest within 14 days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the 14 day deadline.

We bear the costs for returning the products.

You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.

Criteria for exclusion or expiry

The revocation right is not available for contracts

The revocation right expires prematurely in case of contracts

Specimen - revocation form

(If you wish to revoke the contract, please fill up this form and send it back to us.)

• To Berliner Büchertisch e.G., Richardstraße 83, 12043 Berlin, Email address: online@buechertisch.org :

• I/we () herewith revoke the contract concluded by me/ us () regarding the purchase of the following products ()/
  the provision of the following service ()

• Ordered on ()/ received on ()

• Name of the consumer(s)

• Address of the consumer(s)

• Signature of the consumer(s) (only in case of a notification on paper)

• Date

(*) Cross out the incorrect option.

We do not deliver to package stations.