Personality and Leadership as Dispatcher Retention Tools : A Study of the Big Five Traits
Language: English
Published by VDM Verlag Dr. Müller, VDM Verlag Dr. Müller E.K., 2008
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 52.17
Quantity: 2 available
Add to basketItem description from seller
nach der Bestellung gedruckt Neuware - Printed after ordering - For over thirty years rapid technological advancescombined with increases in population and demographicshifts, have been among drivers of growth in 9-1-1telecommunicator occupations. In the past decadedispatcher retention has been further exacerbated byrapid telecommunication advancements, dynamicenvironmental stressors, and high-technologyoccupational opportunities. These change factorshave resulted in an increased emphasis on E 9-1-1staffing issues; they have created a need foremployee retention strategies This case studyexamined relationships between personality andretention of 9-1-1 emergency telecommunicators. Thestudy evaluates linkages between individualcharacteristics, contextual performance, servantleadership, and person-job fit, as related todispatcher retention. Findings indicate significantrelationships do exist between personality andemployee retention, person-job fit, contextualperformance, and servant leadership traits expressedas contextual performance in the sites examined.Further, findings of this study provide a sound casefor on-going investigation of relationships betweenpersonality, Servant Leadership, and dispatcherretention.…
Seller Inventory # 9783639087383
- Title
- Personality and Leadership as Dispatcher Retention Tools : A Study of the Big Five Traits
- Author
- Lora Reed
- Publisher
- VDM Verlag Dr. Müller, VDM Verlag Dr. Müller E.K.
- Publication year
- 2008
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 3639087380
- ISBN 13
- 9783639087383
- Item weight
- 249 grams
- Dimensions
- 220x150x9 mm
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About the Author
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Shipping rates from Germany to U.S.A.
| Item | 7 to 10 business days | 5 to 7 business days |
|---|---|---|
| First item | £ 29.69 | £ 38.17 |
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