Performance at Work: What Changes When Performance Is Proven
Language: English
Published by Independently published, 2026
Series: Book 9 of 9 - At Work
- Softcover
- New
Seller: California Books, Miami, FL, U.S.A.California Books
AbeBooks seller since October 27, 2023
Condition: New
£ 16.34
Quantity: Over 20 available
Add to basketItem description from seller
Print on Demand.
Seller Inventory # I-9798170942961
- Title
- Performance at Work: What Changes When Performance Is Proven
- Author
- Morgan, David S
- Publisher
- Independently published
- Publication year
- 2026
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 13
- 9798170942961
- Series
- Book 9 of 9: At Work
A manager asks to change something in her second month. You tell her to run it as written. You are right.
Eighteen months later she asks again. This time she brings evidence, she can name what the rule protects, and she can tell you exactly what she is not going to touch.
And you give her the same answer.
Nothing about the sentence changed. Everything underneath it did.
Organizations are extraordinarily well equipped for the first half of performance. They define expectations, teach the work, measure results, correct failure, and recognize improvement, and most of them do all of it seriously. There is almost never any machinery for the second half. Once capability has changed, who asks whether the distribution of decisions should change with it? Nothing owns that question. It is on no form, in no cycle, and in nobody’s objectives.
So the rating goes up and the relationship stays exactly where it was.
This book is about what an organization owes a person whose capability it has already proven.
It is not an argument for autonomy. Discretion handed to someone who cannot yet carry it is not development, and it has a chapter of its own. Hold, narrow, and build capability first are treated throughout as honest answers rather than failures of nerve. The goal is correspondence between what a person can do and what they are permitted to decide, maintained as both keep changing.
Twenty-two short chapters across four movements, each ending in work you do in your own operation.
- EXECUTE. Find the floor, and separate what was decided from what merely accumulated.
- PROVE. Establish what the evidence supports, across reliability, judgment, stewardship, and learning.
- EARN. Move one decision, deliberately, with a boundary and a review date.
- ADAPT, EXPAND, RENEW. Govern the adaptation already happening, and decide what the organization now knows.
Written for the district manager, the store manager, the shift supervisor, and anyone who can see that a decision should move and cannot move it. Four assignments, no software, nothing anyone else has to see.
Part of the At Work series. Short books on the human capacities organizations cannot afford to lose.
"Synopsis" may belong to another edition of this title.
California Books
Miami, FL, U.S.A.
AbeBooks seller since October 27, 2023
Shipping rates within U.S.A.
| Item | 3 to 7 business days | 2 to 5 business days |
|---|---|---|
| First item | £ 0.00 | £ 9.06 |
Payment methods
Store description
We have 20 years experience selling books worldwide! Friendly customer support. Your satisfaction guaranteed!
Specialty
All authorized categoriesSeller's business information
Miramar International Services LLC
FL, U.S.A.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to California Books, Fort Wayne, Indiana, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.