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In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people jump to solutions before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented.<br /><br />This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before published Alignment and Measurement Model, allowing you to match up organizational needs with appropriate performance consulting initiatives and measures.<br /><br />Profoundly practical, this new edition will enable you to make a difference in your organization that is valued, measurable, and sustainable.
About the Author: Dana Gaines Robinson is the founder and former president and James C. Robinson is the former chairman of Partners in Change, Inc.; they are the authors of multiple books, including Strategic Business Partner.<br /><br />Jack J. Phillips is chairman and Patricia Pulliam Phillips is president and CEO of the ROI Institute; they are the authors of numerous books, including Show Me the Money.<br /><br />Dick Handshaw is chairman of Handshaw, Inc., and the author of Training That Delivers Results.
Title: Performance Consulting: A Strategic Process ...
Publisher: Berrett-Koehler Publishers
Publication Date: 2015
Binding: paperback
Condition: Good
Seller: clickgoodwillbooks, Indianapolis, IN, U.S.A.
Condition: acceptable. Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may be missing bundled media. Seller Inventory # 3O6JUN000B9I_ns
Seller: Austin Goodwill 1101, Austin, TX, U.S.A.
Condition: acceptable. Book shows noticeable wear from use. May include writing, highlighting, or other markings, but not excessive. Cover or edges may have visible wear. The book remains complete and fully readable. Seller Inventory # CTXV.1626562296.A
Seller: HPB Inc., Dallas, TX, U.S.A.
Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_447178573
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00093354726
Seller: Goodwill of Silicon Valley, SAN JOSE, CA, U.S.A.
Condition: acceptable. Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Acceptable condition! Any other included accessories are also in Acceptable condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear such as cover tears discoloration, staining, marks, scuffs, etc. All pages intact. Seller Inventory # GWSVV.1626562296.A
Seller: HPB-Ruby, Dallas, TX, U.S.A.
Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_441077818
Seller: Pink Casa Antiques, Frankfort, KY, U.S.A.
paperback. Condition: Good. tight, uncreased spine, pages clear and bright except for highlighting in first few pages, shelf and edge wear, corners bumped, previous owners name and information written on flyleaf, packaged in cardboard box for shipment, tracking on U.S. orders. Seller Inventory # 100036
Seller: Textbooks_Source, Columbia, MO, U.S.A.
paperback. Condition: Good. Updated. Ships same day or next business day! UPS shipping available (Priority Mail for AK/HI/APO/PO Boxes). Used sticker and some writing and/or highlighting. Used books may not include working access code. Used books will not include dust jackets. Seller Inventory # 001774664U
Seller: medimops, Berlin, Germany
Condition: as new. Wie neu/Like new. Seller Inventory # M01626562296-N
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers. Seller Inventory # 22189652-5